Clinical Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $125k - $140k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏥 Clinical Operations

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Linus Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 $55M Series B - Linus Health on 2021-07

Healthcare • Artificial Intelligence • SaaS

Linus Health is a digital health company that provides a science-driven cognitive assessment platform using AI and validated, process-based metrics to enable earlier detection, clinical decision support, and proactive brain health care. Its flagship assessment (the CCE) and other digital tools modernize traditional cognitive tests (e. g. , clock drawing) for use across medical practices, health systems, life sciences research, payers, and clinical trials. Linus Health emphasizes research validation (over 160 publications), FDA/MHRA/Canada Health registration, and partnerships to support screening, trial optimization, and population-level cognitive insights.

📋 Description

• Own a portfolio of customer relationships and build trust with clinical, operational, technical, and executive stakeholders • Translate customer goals into account strategies, milestones, success measures, and coordinated plans • Lead clinical programs, workflow activation, clinical adoption, user readiness, change management, and training plans • Track utilization, program performance, customer commitments, and outcomes • Identify gaps, coordinate corrective action, and communicate progress and recommendations to customer stakeholders • Partner with Service Design, Support, Product, Medical, and Analytics to optimize workflows, user experience, and program impact • Own retention, renewals, commercial performance, and assigned commercial targets • Develop renewal plans, manage commercial risks, maintain accurate forecasts, and address retention or growth threats • Identify upsell and cross-sell opportunities and support expansion plans with Sales • Maintain account plans, milestones, decisions, risks, and follow-up actions • Orchestrate internal contributors and ensure coordinated customer delivery • Surface workflow barriers, clinical needs, and customer feedback to inform product, service, and experience strategy

🎯 Requirements

• 7+ years of clinical training or substantial experience in healthcare delivery, clinical operations, or clinical program management • Backgrounds in nursing, medicine, allied health, or related fields strongly preferred • Experience leading complex healthcare programs or customer relationships across clinicians, administrators, operational leaders, and technical teams • Strong understanding of clinical workflows, clinician adoption, and organizational change • Experience with digital health or cognitive assessment technologies is a plus • Ability to translate strategic objectives into concrete deliverables, track outcomes, and solve problems across teams • Strong communication, consultative judgment, and executive-level relationship skills • Commercial acumen and willingness to own customer retention and expansion • Direct renewal or account-growth experience is valuable but not required for candidates with strong clinical program leadership • Ability to travel to customer sites as needed, up to 30%

🏖️ Benefits

• Equity • Comprehensive health benefits • Unlimited PTO • Monthly flex day • 401(k) plan with employer match