Account Manager

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Litify

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

💰 $50M Series A on 2019-06

Legal • SaaS • Artificial Intelligence

Litify is a leading provider of an all-in-one legal platform designed to empower law firms and in-house legal teams to achieve higher performance through standardization, analytics, and continuous improvement. Utilizing secure, cloud-based technology and innovative artificial intelligence, Litify streamlines legal operations, enhancing efficiency, case management, and document handling. The platform supports numerous legal practice areas, including personal injury, insurance defense, immigration, and claims litigation. Litify offers services like guided implementation, personalized configuration, and responsive technical support to drive lasting business improvements in the legal industry.

📋 Description

• Manage a portfolio of existing Litify clients to ensure retention and satisfaction • Identify and drive upsell and expansion opportunities by understanding client goals and aligning them with Litify solutions • Own and execute renewal motions, collaborating with internal teams and client stakeholders • Consult, educate, and strategize with clients to help grow their business using Litify • Engage in business reviews, and strategic check-ins to drive value • Meet and exceed monthly sales targets tied to renewals and expansions • Stay up to date on Litify platform updates, industry trends, and best practices to inform your client recommendations • Collaborate cross-functionally with Customer Success, Implementation, Support and Product & Engineering teams to ensure seamless execution, customer satisfaction, and long-term partnership success.

🎯 Requirements

• A bachelor’s degree from an accredited university • At least 2-5 years experience in a SaaS account management or customer-facing role • Strong sales instincts and ability to build trusted client relationships • Excellent written, verbal, and presentation communication skills • Experience presenting to and engaging with executive-level stakeholders • Strong problem-solving skills and a collaborative, solutions-oriented mindset • Self-motivated and organized with the ability to manage multiple accounts and priorities • Familiarity with Salesforce or other CRM platforms preferred • Experience in the legal industry or selling to law firms, corporate legal departments, or government entities is a plus • Comfortable with commercial negotiation and willingness to refine selling style as needed.

🏖️ Benefits

• Benefits