Reservations Customer Service Agent – Travel & Hospitality

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $11 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Living For Tomorrow

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2017

🎯 Recruiter

👥 B2C

Recruitment • B2C

Living For Tomorrow is a virtual call center and employer that offers remote customer service roles and empowers workers to create flexible, self-directed work schedules. The organization promotes work-from-home opportunities, accepts applications online, and communicates new job opportunities and events via email sign-ups. Its website includes FAQs, policies, and cookie notices, indicating an online recruiting and remote-employment service.

📋 Description

• Create, confirm, and manage reservations • Answer lodging and accommodation questions • Handle dining-related requests • Respond to ticket and package questions • Provide air and travel-related reservation support • Handle availability and pricing inquiries • Explain promotions and package information • Manage dietary and special requests • Coordinate VIP arrangements • Resolve guest concerns professionally • Provide detailed information to support informed travel decisions • Participate in certification coursework, knowledge checks, assessments, role-play activities, and certification calls • Meet servicing, performance, quality, and customer-service expectations

🎯 Requirements

• Agents work as independent contractors • Must service 5 hours / 10 intervals on Saturdays and/or Sundays, or a combination of both • During the Certification SOW, must service at least 10 hours / 20 intervals per week, including required weekend intervals • Must maintain a 90% cumulative average on required knowledge checks and assessments • Must achieve at least 90% on required certification calls • Must complete all required coursework • Must participate in assigned role-play activities • Must complete the Security Awareness course and achieve at least 85% • Must meet required servicing and performance expectations • Webcam required during certification activities • Windows 11 computer with all updates completed • Operating system set to English • Hardwired USB VOIP headset; wireless headsets not permitted • Smartphone or tablet capable of running a security-token application • Equipment capable of successfully completing required PC scans • Background check • Photo ID verification • Strong attention to detail and professional communication • Comfort navigating multiple systems and following detailed procedures and workflows • Dependable home workspace • Ability to consistently meet scheduled servicing commitments • Comfort being on camera during certification activities

🏖️ Benefits

• Certification Pay: $7.00 per hour • Flexible selection of available servicing intervals based on program availability and servicing requirements • Remote work opportunity • Training and support