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Senior Manager, USPS Programs

πŸ”₯ 4 minutes ago

🌡 Arizona, California, +24 more states – Remote

infoinfo

πŸ’΅ $127.5k - $147k / year

⏰ Full Time

🟠 Senior

πŸ‘” Manager

Where this job comes from

Posted on Lob's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Lob

Lob

201 - 500 employees

πŸ”Œ API

🀝 B2B

πŸ“£ Marketing

πŸ’° $50M Series C on 2021-02

API β€’ B2B β€’ Marketing

Lob is the only direct mail automation platform that enables businesses to transform campaign ROI and employee productivity. The Lob platform simplifies workflows by automating the entire direct mail process - from creation, printing, postage, delivery, and sustainability with end-to-end analytics and campaign attribution. Over 10,000 businesses rely on Lob to send more than 700 million pieces of mail through the platform.

πŸ“‹ Description

β€’ Act as the USPS liaison, subject-matter expert, and internal point of contact with USPS β€’ Monitor USPS regulations, requirements, and postal rate structures to maintain compliance and optimize cost savings and delivery speed β€’ Analyze mail efficiency, delivery performance, and USPS trends to identify improvements and anticipate regulatory changes β€’ Develop and maintain reports on mailing performance, cost efficiency, and compliance β€’ Present findings and recommendations to leadership and key stakeholders β€’ Track USPS promotions and their impact on Lob's customer base β€’ Lead end-to-end management of USPS promotions, including interpreting guidelines, coordinating Product and Sales execution, and ensuring customer participation and compliance β€’ Collaborate with internal and external logistics stakeholders and USPS representatives to negotiate better rates and improve mailing workflows β€’ Represent Lob within MTAC and other USPS organizations β€’ Influence postal policies, postage pricing structures, and service offerings β€’ Translate industry changes into recommendations that improve efficiency, reduce costs, or create customer offerings β€’ Lead initiatives implementing new USPS products, services, or technologies β€’ Train internal teams on USPS policies, technological innovations, and best practices

🎯 Requirements

β€’ Minimum of 7+ years in a USPS-related role within a direct mail, logistics, or manufacturing environment β€’ Experience working with USPS regulations, including mail preparation, entry, and rate structures β€’ Bachelor's degree in business, logistics, supply chain, or a related field preferred; equivalent experience considered β€’ Deep understanding of USPS rules, mail classification, and postal optimization strategies such as presort, commingling, and drop shipping β€’ Familiarity with postal software such as PostalOne! and Mail.dat, and relevant logistics platforms β€’ Strong verbal and written communication skills β€’ Ability to work effectively with cross-functional teams and external partners β€’ Ability to think strategically and troubleshoot complex mailing challenges β€’ Track record of finding innovative solutions β€’ Strong organizational skills and ability to manage multiple projects and deadlines while maintaining attention to detail β€’ Active involvement with industry associations such as MTAC, NAPM, or PostCom is a plus β€’ Experience with multiple facility production and coordination between facilities β€’ Postal industry experience

πŸ–οΈ Benefits

β€’ RSUs/equity β€’ Remote working opportunities β€’ Opportunity to play a strategic role in a fast-growing direct mail company β€’ Collaboration with cross-functional teams and high-profile clients β€’ Innovative, progressive, fun-spirited, and mentally stimulating environment β€’ Equal opportunity workplace that values diversity

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