Sales Customer Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Longbridge Financial, LLC (NMLS# 957935)

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

🏠 Real Estate

💰 $259k Seed Round on 2013-12

Finance • Real Estate

Longbridge Financial, LLC is a top-ranked reverse mortgage company dedicated to helping older adults explore home equity options through reverse mortgages. With a variety of products like the Home Equity Conversion Mortgage (HECM) and Longbridge Platinum, they offer personalized financial solutions for seniors. Longbridge Financial takes pride in offering exceptional customer service, ensuring satisfaction through guidance and tailored mortgage options. The company is committed to transparency and fostering a strong relationship with its clients, providing valuable insights and support to manage finances during retirement.

📋 Description

• Answer inbound calls from customers seeking information about the reverse mortgage program • Initiate outbound calls to potential customers • Create sales opportunities for the Retail Sales team • Generate interest in the reverse mortgage program • Qualify customers according to program guidelines, including age, loan-to-value, and homeownership criteria • Transfer interested and qualified customers to the sales team • Create follow-up appointments • Mail information packets to customers • Update the Sales CRM with notes for each transaction

🎯 Requirements

• Basic computer skills, including MS Office • 10-key and soft phone proficiency • Customer service background • Basic understanding of the reverse mortgage product • Mortgage industry knowledge • Bilingual skills are a plus • Organized and performance driven • Excellent written and verbal communication skills • Ability to make 100+ dials per day • Ability to meet business-defined production metrics • Training will be held in the Houston office

🏖️ Benefits

• Top-notch training and clear career paths • Team-building events and friendly competitions • Medical, dental, and vision plans • HSA and FSA • Generous paid time off • Paid holidays • Company-paid life insurance • Competitive 401(k) match • Voluntary products and discounts • Commission-based additional compensation program