
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🏢 Enterprise
💰 $65M Series B on 2021-07
eCommerce • SaaS • Enterprise
Loop is a comprehensive returns management platform designed for eCommerce brands. It helps businesses optimize operations related to returns, post-purchase experiences, and reverse logistics. The platform offers features like automated returns, fraud prevention, exchanges, insights, and workflows, which are customizable to fit any brand's needs. Loop integrates seamlessly with popular applications, especially those on Shopify, and allows businesses to handle millions of returns efficiently, driving customer loyalty and retaining revenue. The company's service is scalable, secure, and supported by an enterprise-level service delivery team.
🔥 0 minutes ago
🏈 Ohio – Remote
💵 $65k - $85k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Account Manager
🦅 H1B Visa Sponsor
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51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🏢 Enterprise
💰 $65M Series B on 2021-07
eCommerce • SaaS • Enterprise
Loop is a comprehensive returns management platform designed for eCommerce brands. It helps businesses optimize operations related to returns, post-purchase experiences, and reverse logistics. The platform offers features like automated returns, fraud prevention, exchanges, insights, and workflows, which are customizable to fit any brand's needs. Loop integrates seamlessly with popular applications, especially those on Shopify, and allows businesses to handle millions of returns efficiently, driving customer loyalty and retaining revenue. The company's service is scalable, secure, and supported by an enterprise-level service delivery team.
• Support and build relationships with North American partners across logistics, operations, and technology (3PLs, carriers, WMS, ERP, and SaaS platforms), with the goal of driving referrals, pipeline growth, and closed revenue. • Assist in managing a pipeline of partner-sourced sales opportunities, working alongside Partner Managers, go-to-market leadership, and Account Executive teams to support complex sales cycles. • Help develop and execute joint business plans with partners to build go-to-market strategies that create mutual value and grow pipeline for both Loop and our partners. • Collaborate cross-functionally with Marketing, Product Marketing, Sales, and Merchant Success to contribute to repeatable GTM playbooks across the region. • Identify co-marketing opportunities, such as campaigns, case studies, events, that strengthen Loop's presence across partner ecosystems. • Support product and partnership evaluations by gathering partner and market feedback to surface high-value opportunities. • Build a point of view on how Loop can grow with specific partners, and work with your team to put that plan into action. • Work as part of a global Partner team spanning logistics, agency, and tech partnerships, helping to connect the dots across Loop's partner ecosystem. • Travel periodically to meet ecosystem partners in person as needed.
• 0–2 years of experience in partnerships, business development, or a related client-facing B2B role, ideally at a SaaS company or within the e-commerce ecosystem. • Some familiarity with the North American D2C e-commerce landscape, whether that's through logistics and operations, tech platforms, or working with brands directly. • A natural relationship builder who's comfortable developing trust with external partners and internal stakeholders alike. • Resourceful and curious; you ask good questions, learn quickly, and don't wait to be told what to do next. • Strong active listener and communicator, with examples of bringing clarity to ambiguous or complex situations. • Comfortable working as both a team player and individual contributor in a remote-first environment. • Strong written and verbal communication skills; diplomatic under pressure. • Willing and able to travel as needed (~10%) to meet with new and existing partners.
• medical, dental, and vision insurance • flexible PTO • company holidays • sick & safe leave • parental leave • 401k • monthly wellness benefit • home workstation benefit • phone/internet benefit • equity
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