Diesel Troubleshooting Technician

🔥 0 minutes ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Louisiana Cat

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1928

🤝 B2B

🔧 Hardware

⚡ Energy

B2B • Hardware • Energy

Louisiana Cat is a full-service Caterpillar equipment dealer and service provider operating across Louisiana. The company sells and rents new and used heavy construction, earthmoving, and material-handling machines (dozers, excavators, loaders, trucks, pavers, etc. ), supplies parts and attachments, and provides engine and power-system solutions, maintenance, field service, and fleet monitoring. Louisiana Cat also offers rental equipment, customer training, technical support, financing promotions, and career/apprenticeship programs geared toward technicians and veterans.

📋 Description

• Provide support to the Service Department and external customers through Remote Flash and Remote Troubleshoot • Provide diagnostic and technical assistance to the Parts, Service, and Sales departments in support of daily operations • Research product issues using Caterpillar resources provide solutions • Communicates solutions to internal and external customers in an accurate and timely manner • Escalates product issues to Tier 2 technical communicator as required • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards • Models company values and safety culture • Performs other duties as required

🎯 Requirements

• High school diploma or equivalent required • Bachelor’s degree in mechanical or electrical engineering or a related field • Caterpillar Heavy machinery troubleshooting experience • Must be willing to travel as needed • Knowledge and ability to explain safety practices, mechanical repair, service procedures, and troubleshooting process • Knowledge of Cat models, safe operating procedures, and maintenance practices • Basic knowledge in system operation and troubleshooting electrical and hydraulic systems • Knowledge of Caterpillar Electronic Technician and service software files • Intermediate computer skills • Ability to communicate clearly and effectively both verbally and in writing • Ability to think logically for interpreting and analyzing problems encountered • Ability to manage time and work independently

🏖️ Benefits

• Health, Dental, Vision • $50,000 Company Funded Life Policy (if enrolled in Health) • Short- and Long-Term Disability Insurance • Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies • 401K Plan with Company Match • Paid Holidays & Vacation • Technician Tool Loan Program up to $2,000 • Safety Boot / Safety Prescription Glasses Allowances • Employee Discounts • Credit Union • Technician Career Development Program - Shop & Field Service Training