Tier 2 Help Desk Specialist – Part-Time, Weekend Night Shift

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🔥 0 minutes ago

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LouisianaNOW.Jobs

51 - 200 employees

🎯 Recruiter

🏪 Marketplace

Recruitment • Marketplace

LouisianaNOW. Jobs is a regional jobs portal and talent attraction site focused on connecting job seekers to employers and economic opportunities across Louisiana. The site highlights regional communities, industry sectors, current employers who are hiring, career advice articles, and job listings, and appears to be operated or supported by LED FastStart (Louisiana Economic Development). It’s positioned as a marketplace that promotes Louisiana’s growing industries and helps match talent with local openings and employer investment announcements.

📋 Description

• Provide expert-level support to clients through the helpdesk team • Resolve the most complex customer issues • Ensure a high level of customer satisfaction • Deliver exceptional customer service • Work weekend night shifts

🎯 Requirements

• Dedicated and experienced Tier 2 customer service/help desk professional • Advanced technical skills • Excellent communication abilities • Commitment to delivering exceptional service • Successful completion of a U.S. background investigation is required for CGI employment offers

🏖️ Benefits

• Competitive compensation • Comprehensive insurance options • Matching contributions through the 401(k) plan and the share purchase plan • Paid time off for vacation, holidays, and sick time • Paid parental leave • Learning opportunities and tuition assistance • Wellness and Well being programs

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