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Senior Engineer, Salesforce

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Logo of Lovesac

Lovesac

501 - 1000 employees

Founded 1998

🏭 Manufacturing

💼 Consulting

🛒 Retail

Manufacturing • Consulting • Retail

Lovesac is a direct-to-consumer furniture and home goods company specializing in modular, highly customizable seating — best known for its Sactionals (rearrangeable couches), Sacs (large comfortable seats), and a wide range of washable, interchangeable covers. The brand emphasizes comfort, durability and sustainability with products designed to adapt and last, sells through e-commerce and retail channels, and markets financing and promotional offers to consumers.

📋 Description

• Design, configure, and develop Salesforce solutions using declarative tools and programmatic capabilities (Flows, Apex, Lightning Web Components). • Build and maintain functionality across Salesforce clouds (e.g., Sales, Service, Marketing integrations) to support omnichannel customer engagement. • Translate business requirements into scalable, maintainable Salesforce solutions. • Support feature delivery through build, test, deployment, and post-release support. • Maintain and enhance existing Salesforce functionality to improve performance, usability, and adoption. • Identify and resolve defects, bugs, and performance issues. • Support platform upgrades, releases, and continuous improvement initiatives. • Contribute to documentation, technical standards, and best practices. • Support Salesforce integrations with downstream and upstream systems (ERP, commerce platforms, marketing tools, data platforms). • Help ensure accurate, consistent customer data across the CRM ecosystem. • Implement and maintain data validation, automation, and security rules to support data quality and governance. • Implement role-based access controls, sharing rules, and permission sets. • Ensure solutions meet security, privacy, compliance, and accessibility standards. • Partner with product managers, analysts, and business stakeholders to refine requirements and deliver effective solutions.

🎯 Requirements

• Bachelor's degree in information technology, Computer Science, Engineering, or related field required. • 5-8 years of hands-on experience working with Salesforce as an Administrator, Developer, or Engineer. • Experience implementing Salesforce products (Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud). • Experience with Salesforce configuration, Flow automation, and Apex (LWC experience a plus). • Understanding of CRM concepts, customer lifecycle management, and omnichannel journeys. • Experience supporting integrations via APIs, middleware, or native Salesforce tools. • Familiarity with APIs, data flows, cloud environments, and system security principles. • Experience managing third-party vendors and system integrators to deliver scalable and high-quality solutions. • Experience working in Agile/Scrum environments leading backlog prioritization, sprint planning, and cross-team delivery. • Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines. • Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits).

🏖️ Benefits

• Annual Bonus Program • Annual Grant Equity Awards • 401K Matching Contribution • Financial Wellness Tools • Medical, Dental, Vision • Health Savings and Flexible Spending Accounts • Paid Parental Leave • Life/AD&D • Short Term and Long-Term Disability • Critical Illness and Accident Insurance • Employee Assistance Program • Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire • 8 paid company recognized holidays • Pet Insurance • Generous Associate Discounts

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