In-Home Sales Specialist

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🔥 1 minute ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $40k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

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Lowe's Companies, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1946

🏗️ Construction

🏭 Manufacturing

📦 Logistics

Construction • Manufacturing • Logistics

Lowe's Companies, Inc. is a home improvement company offering a wide range of products and services for home renovation and maintenance. With a focus on providing opportunities and career paths in corporate, store, supply chain, and technology sectors, Lowe's aims to grow and succeed as a team. The company is headquartered in Mooresville, North Carolina and is committed to equal employment opportunities. Lowe's is known for its signature gable mansard design, and offers a variety of positions across different fields within the company. Lowe's serves a diverse customer base and provides a supportive work environment for its employees.

📋 Description

• Deliver SMART customer service and adhere to Lowe’s service standards at all times. • Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services. • Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance. • Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques. • Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations. • Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods. • Maintain strong relationships through active engagement with stores, associates, and regional partners. • Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions. • Provide detailed updates to the Services Territory Sales Manager during regular check-ins. • Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes. • Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups. • Prepare for appointments through effective coordination of product samples, materials, and customer information. • Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit. • Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files. • Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards. • Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution. • Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations. • Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.

🎯 Requirements

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable • 2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales. • Experience meeting or exceeding sales targets in a quota-driven environment. • Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions. • Ability to accurately measure and assess project needs in customer homes. • Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation. • Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed. • Ability to work independently, manage time effectively, and maintain an active sales pipeline. • Valid driver’s license with reliable transportation and ability to pass MVR screen in accordance with company requirements. • If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

🏖️ Benefits

• Health, Dental and Vision insurance • Life and Disability insurance • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time • Flexible spending and health savings accounts • 401(k) Retirement account with company match • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs • Education support programs, including tuition assistance and trade skills scholarships • Business Travel Accident insurance • Maternity and Parental leave • Adoption assistance • Lowe's Associate Discount and broad discount platform • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards