Quality Manager

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Logo of Lucayan Technology Solutions LLC

Lucayan Technology Solutions LLC

51 - 200 employees

Founded 2015

🏛️ Government

🔒 Cybersecurity

🤝 B2B

Government • Cybersecurity • B2B

Lucayan Technology Solutions LLC is a CVE-certified, veteran-owned small business that provides integrated information technology and staffing services to U. S. government agencies (including Department of Defense) and commercial clients. The firm delivers cloud (AWS IaaS/SaaS) migrations, network and converged infrastructure (SDN, NFV, VMware), consolidated help desk/support, and cybersecurity solutions, and holds multiple federal contract vehicles (GSA, STARS III, SeaPort-NxG, 8(a), HubZone, SDVOSB). Lucayan emphasizes mission-driven, agile engineering with Cisco, VMware, and Microsoft certified staff to support classified and unclassified mission-critical initiatives.

📋 Description

• Develop and maintain the program Quality Control Plan (QCP) in alignment with federal contract requirements • Monitor and measure contractor performance against defined quality standards and performance thresholds. • Track and resolve Contract Discrepancy Reports (CDRs) and coordinate corrective action plans. • Embed quality checkpoints across all technical workstreams including application administration, cybersecurity, development, and database management. • Ensure all deliverables are reviewed for accuracy, completeness, and timeliness prior to government submission. • Maintain quality records, inspection logs, and corrective action documentation. • Support government quality assurance surveillance and audit activities. • Drive continuous improvement across program operations.

🎯 Requirements

• U.S. Citizenship required • Security Clearance: minimum T3 required • Bachelor's degree in a relevant field (Quality Management, Information Technology, Business Administration, or related discipline) • Minimum 5 years of experience in quality assurance or quality control in a federal IT or DoD contracting environment • Familiarity with federal contract performance standards and deliverable management • Experience developing and managing Quality Control Plans for government contracts • Knowledge of DoD and DHRA quality oversight processes • Certified Quality Auditor (CQA) or Certified Quality Manager (CQM) certification preferred • Experience with ITIL or similar IT service management frameworks preferred. • Familiarity with DoD Performance Work Statement (PWS) structures and Performance Requirements Summaries (PRS) preferred. • Experience working alongside government COR/CO oversight teams preferred.

🏖️ Benefits

• This is a US-based remote position, with candidates in the Tampa Bay area preferred. • Tampa-based employees may have the possibility of transitioning to a hybrid schedule in the future, requiring periodic onsite presence at our Tampa, FL location. • Core business hours with on-call availability. • Security Clearance: minimum T3 required.

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