Credentialing Coordinator

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Lucet

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

Lucet is a tech-enabled behavioral health company that combines human care teams and digital tools to connect individuals to timely, in-network mental health and substance-use care. It partners with health plans, employers, providers, and members through portals (employer/HR, member, provider, partner) and services such as EAP, care navigation, and provider resources to optimize access, quality, and value-driven behavioral healthcare.

📋 Description

• Responsible for credentialing behavioral health providers (clinicians and facilities) for inclusion in the Lucet provider network • Work collaboratively with providers, external agencies, and other team members within Network Operations and management staff to promote timely processing • Research and verify provider credentials, including licensure, education, insurance coverage, and professional background • Communicate with external agencies and conduct database searches to validate provider qualifications • Review provider applications for errors and inconsistencies; follow up to obtain required information • Maintain accurate provider records in credentialing databases • Prepare and update provider files for presentation to Credentialing Committee meetings • Support departmental projects and identify opportunities to improve workflows

🎯 Requirements

• High school diploma and 2 years health related experience or education • Exceptional customer service skills • Excellent verbal, written, and oral communication skills • Ability to troubleshoot issues and problem solve • Strong computer and Microsoft suite skills specifically Excel • Ability to pass background check upon hire and throughout employment

🏖️ Benefits

• Comprehensive health benefit options: Medical, dental, and vision coverage • 401(k) with competitive employer match • Company-paid life and disability insurance • Paid parental leave and wellbeing incentives • Generous paid time off, including volunteer time • Flexible spending accounts for healthcare and dependent care • Professional development opportunities and tuition reimbursement • Remote work flexibility (role-dependent)