Software Quality Analyst

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Lucet

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

Lucet is a tech-enabled behavioral health company that combines human care teams and digital tools to connect individuals to timely, in-network mental health and substance-use care. It partners with health plans, employers, providers, and members through portals (employer/HR, member, provider, partner) and services such as EAP, care navigation, and provider resources to optimize access, quality, and value-driven behavioral healthcare.

📋 Description

• Responsible for ensuring the quality, reliability, and readiness of web‑based applications throughout the software development lifecycle. • Partners closely with product, engineering, and business stakeholders to analyze requirements, design and execute comprehensive test strategies, and identify risks early in the delivery process. • Performs a range of testing activities—including functional, regression, integration, and end‑to‑end testing—to validate system behavior, surface defects, and support high‑quality releases. • Actively contributes to Agile teams, supports user acceptance testing, promotes continuous improvement of QA practices, and helps ensure quality standards are met from initial concept through deployment and production support. • Develops and maintains comprehensive test strategies, plans, and cases aligned to business and technical requirements, ensuring full SDLC coverage. • Executes manual and automated testing (functional, regression, integration, end‑to‑end, post‑deployment), leveraging tools like Postman and Playwright.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field or equivalent practical experience in software quality assurance. • Demonstrated experience as a mid-level QA Engineer or Analyst, contributing to end-to-end testing efforts across multiple releases. • Strong understanding of the software development lifecycle (SDLC) and quality assurance principles within Agile/Scrum environments. • Hands-on experience designing and executing test plans, test cases, and test scripts for web-based and/or API-driven applications using both manual and automated methodologies. • Proficiency with defect tracking and test management tools; able to clearly document, communicate, and validate defects end to end. • Experience collaborating within cross-functional, multi-disciplinary teams (e.g., product, engineering, business stakeholders). • Working knowledge of relational databases and the ability to query data to support testing and validation. • Familiarity with at least one testing specialty, such as test automation, API testing, or non-functional testing (performance, load, or reliability). • Strong analytical, organizational, and communication skills, with the ability to adapt to changing priorities and delivery timelines.

🏖️ Benefits

• Comprehensive health benefit options: Medical, dental, and vision coverage • 401(k) with competitive employer match • Company-paid life and disability insurance • Paid parental leave and wellbeing incentives • Generous paid time off, including volunteer time • Flexible spending accounts for healthcare and dependent care • Professional development opportunities and tuition reimbursement • Remote work flexibility (role-dependent)

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