Senior Microsoft Dynamics 365 CE Field Service Consultant

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Ludia Consulting

11 - 50 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

B2B • Enterprise • SaaS

Ludia Consulting is a trusted Microsoft Dynamics 365 partner that specializes in providing best-in-class solutions across various industries including Oil & Gas, Energy, Professional Services, and Manufacturing. They offer a comprehensive suite of services such as implementation frameworks, solution architecture, ISV solutions, field services, and D365 training. Ludia Consulting emphasizes the transformative power of Microsoft Dynamics 365, catering to businesses and non-profit organizations alike. With a strong commitment to community involvement and leveraging their insider access to Microsoft, they are poised to deliver innovative and effective business solutions. Their mission is supported by "Dynamics for Good," focusing on delivering community and non-profit projects, further illustrating their commitment to social impact.

📋 Description

• Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization. • Collaborate with internal staff and leaders to deliver best-in-class Ludia Product Solutions for our clients. • Collaborate with Delivery team in the implementation of data migration and translation, data integration, training and custom development and reports. • Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes. • Write business processes, design documents, and workflows. • Implement functional solutions for Microsoft Dynamics CE/ Sales and Project Operations with the aim of optimizing operational efficiency using development best practices. • Provide community subject matter expertise on Dynamics 365 CE/Sales/ Project Operations (and related) technologies by presenting online blog posts. • Demonstrate the ability to develop a strong working relationship with Ludia customers.

🎯 Requirements

• Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent • 5+ years of experience implementing Microsoft Dynamics 365 Customer Engagement solutions with a focus on Dynamics 365 Sales and Project Operations • Industry best practice knowledge of business processes, issues, and technology especially related to Lead-to-Cash and Project-to-Profit business processes • Experience implementing Microsoft Dynamics 365 CE Sales and Project Operations through a complete project lifecycle from discovery through go-live and hyper-care support • Proven ability to lead requirements workshops, perform fit-gap analysis, and design scalable D365 CE solutions. • Deep knowledge of Dataverse, Power Platform, Power Automate, and business process automation • High level understanding of Power BI – data modeling, report/KPI creation, and deployment • Ability to travel to client sites within the United States (Up to 50% travel)

🏖️ Benefits

• Family/Community focused company • Remote when not traveling to customer sites • Unlimited PTO • Companywide time off at the end of the year • Full health benefits, vision, and dental • 401K • …and more!

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