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Project Manager

🔥 19 hours ago

🇺🇸 United States – Remote

đź’µ $80k - $90k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

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Logo of Luma Health

Luma Health

51 - 200 employees

đź’Ľ Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Luma Health is a company specializing in providing an AI-powered Patient Success Platform that enhances healthcare delivery by optimizing patient engagement and operational workflows. Their solutions include scheduling, waitlist management, automatic reminders, digital communication, and EHR integration to improve efficiency and outcomes in healthcare organizations. Luma Health serves a range of healthcare providers including enterprise health systems, specialty groups, and regional and rural care providers, enabling them to streamline processes and increase patient satisfaction and retention.

đź“‹ Description

• Serve as project owner and main customer liaison throughout implementation, from kickoff through post-go-live support • Partner with Solution Consultants and Technical teams to align solutions with customer business needs without leading design • Manage project scope, timelines, milestones, and risks for on-time, high-quality Luma platform delivery • Drive stakeholder engagement across Sales, Customer Success, Engineering, Product, and customer organizations • Identify and resolve project blockers, escalate issues, and provide regular status updates and reporting • Lead project meetings and customer touchpoints • Champion delivery process improvements and evolve project management frameworks • Ensure alignment with standard methodologies, delivery processes, and documentation protocols

🎯 Requirements

• Proven track record of delivering complex enterprise implementations, ideally in healthcare or other regulated industries • Exceptional communication, facilitation, and relationship-building skills across technical and business audiences • Comfortable leading multiple projects simultaneously with a high degree of autonomy • Adept at navigating ambiguity and bringing clarity through structured planning and execution • Strong problem-solving skills focused on removing delivery roadblocks and keeping projects on track • Familiarity with implementation best practices and lifecycle management for SaaS platforms • Strong presentation skills and ability to articulate rationale to varied partners • Strong written and verbal communication skills • Bachelor's Degree or related field

🏖️ Benefits

• Competitive health benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs • Work life balance • Flexible time off • Wellness programs • Discounted perks • 401(k) • Company equity • Stock options • Medical, dental, and vision benefits

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