Account Manager – Verification Services

🔥 0 minutes ago

🌵 Arizona, Florida, +20 more states – Remote

infoinfo

💵 $45k - $50k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

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Logo of Lumelight

Lumelight

201 - 500 employees

Founded 2025

🏥 Healthcare

🛡️ Insurance

💼 Consulting

Healthcare • Insurance • Consulting

Lumelight is a benefits compliance and administration firm that helps employers, brokers, and health systems manage regulatory risk, streamline benefits operations, and reduce costs. The company provides compliance services, claims analytics, dependent eligibility verification, fiduciary solutions, audits, and senior consultant/legal guidance to support ACA reporting, PBM and prescription reviews, and benefits optimization. Lumelight focuses on improving accuracy, lowering employer liability, and delivering measurable savings through integrated consulting and specialized solutions.

📋 Description

• Serve Lumelight clients and partners • Manage client relationships and coordinate resources • Oversee project timelines and ensure high-quality deliverables from project kickoff through completion • Plan, coordinate, and track client projects and deliverables • Gather, review, and process client onboarding and implementation materials • Serve as the primary liaison between clients and Lumelight • Facilitate meetings, respond to inquiries, provide status updates, and deliver project reports • Partner with the Data Team on accurate data collection, analysis, and timely client deliverables • Collaborate with cross-functional teams throughout the audit process • Monitor project progress, identify risks, and communicate solutions • Ensure client deliverables are accurate, complete, and meet quality and service standards • Maintain project documentation, client records, and communication logs • Support continuous improvement initiatives • Perform other duties and special projects as assigned

🎯 Requirements

• High School Diploma required; college preferred • Minimum of 1-3 years of experience in client services, account management, project coordination, customer support, or a related field • Experience in health benefits, insurance, healthcare, or professional services preferred but not required • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) and video conferencing • Required software: MS Suite, Teams • Demonstrated ability to deliver exceptional service and support to clients with complex needs while managing multiple priorities • Superior problem-solving ability, preferably within a customer environment • Superior account management, time management, and organizational skills • Ability to quickly adapt to multiple priorities • Strong analytical and critical thinking ability • Excellent written and verbal communication • Demonstrated relationship-building skills, including engaging, persuading, debating, and gaining credibility with key parties involved throughout the audit process • Ability to work Monday through Friday, 40 hours a week, following an agreed-upon schedule • Ability to work extended hours and/or weekends during the busiest season of ACA reporting • Minimal travel required

🏖️ Benefits

• Medical, Dental and Vision Benefits • Health Savings and Flexible Spending Account Options • 401(k) with Automatic Company Contribution • Employee Assistance Program • Company-paid Life and Disability Insurance • Paid Time Off • Equipment will be provided to you

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