Senior Client Manager

🔥 15 minutes ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $77.8k - $146.1k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Responsible for the overall relationship with the client, starting at implementation and continuing through everyday problem resolution and renewal activities • Work directly with sales executives during finalist presentations and may be asked to present to potential clients • Maintain senior management level contact with the Benefits, Human Resources, and Financial staff of the client • Responsible for the service delivery of Health Benefits products and services that ensure client satisfaction • May have some internal project participation • Charged with retaining and growing their assigned book of business • Support their Regional Team as needed • Responsible for mentoring and supporting other client managers on their team • Senior Client Managers with Coach/Mentor designations will have fewer clients assigned to them to allow for coach/mentor responsibilities

🎯 Requirements

• Bachelor’s Degree and 7 years previous experience within Client Management and/or experience in a similar TPA or health insurance environment with client facing/client support responsibilities • High School diploma and 11 years of health insurance industry experience • Understanding of self-funding and employee benefit plans; stop loss understanding a plus • Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.) • Ability to travel is required (up to 25%) • Results oriented and self-motivated • Excellent written and verbal communication skills are required, as are exceptional organizational skills • Ability to interact with senior level executives • Excellent presentation skills • Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required • Ability to assess and mentor team members to maximize team success and growth • State insurance license required or obtained within 90 days from date of hire

🏖️ Benefits

• Health insurance • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement