Account Manager – Student Success

🔥 15 minutes ago

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Lumivero

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

SaaS

Lumivero is a software company that builds research, qualitative data analysis, risk and decision-making, and experiential learning tools — many with embedded, auditable AI. Its product portfolio includes NVivo, ATLAS. ti, Citavi and XLSTAT for qualitative, quantitative, and mixed-methods research; DecisionTools Suite, @RISK, Predict! and SharpCloud for Monte Carlo simulation, risk modeling, and decision visualization; and an Experiential Learning Cloud for managing student placements and assessment. Lumivero’s offerings emphasize Excel integration, enterprise-grade dashboards, governance and auditability, and are targeted at higher-education institutions, research teams, and organizations managing enterprise risk and project portfolios.

📋 Description

• Serve as the strategic commercial partner for a portfolio of higher education institutions. • Build trusted relationships across academic leadership, field education teams, procurement, IT, and finance. • Lead executive-level conversations tied to modernization, compliance, risk mitigation, and long-term partnership value. • Own the full renewal lifecycle, including forecasting, negotiation, and multi-year contract structure. • Lead complex conversion efforts from legacy pricing and perpetual agreements to modern subscription-based models. • Drive structured product migration initiatives requiring coordinated timelines, stakeholder alignment, and commercial negotiation. • Identify and close expansion opportunities across programs, departments, and enterprise footprints. • Maintain disciplined pipeline management and forecast accuracy in Salesforce. • Identify churn risk early and build mitigation strategies.

🎯 Requirements

• Proven experience leading enterprise contract conversions or product migrations within SaaS environments. • Demonstrated ability to navigate complex procurement and approval processes. • Experience structuring multi-year agreements and negotiating pricing transitions. • Strong commercial acumen with accountability for revenue retention and expansion. • Ability to manage cross-functional stakeholders during periods of change.

🏖️ Benefits

• comprehensive medical, dental, and vision coverage • flexible PTO • 401K • more