GTM Strategy and Operations Manager

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $106k - $146k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $235M Series F on 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Lead the planning, execution, and scaling of high-priority GTM operational programs from inception to completion, ensuring alignment with overall business objectives • Identify operational bottlenecks and friction points across go-to-market workflows, designing and managing root-cause solutions through to completion • Lead analytical initiatives to evaluate go-to-market performance, program ROI, and opportunities for continuous operational improvement • Own and scale operational frameworks for strategic GTM growth areas, driving operational alignment among cross-functional stakeholders • Partner cross-functionally with Channel and Sales teams to evaluate partner requirements, translate operational nuances, and support smooth handoffs into implementation and post-sales delivery • Develop, manage, and communicate comprehensive project plans, timelines, issue logs, and executive-level progress reports for strategic initiatives • Collaborate with Systems teams to evaluate, test, and implement CRM (Salesforce) and tooling enhancements that improve pipeline tracking and operational visibility • Evaluate, standardize, and refine project management frameworks, operational tools, and documentation to increase organizational velocity and scale

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, Operations, Project Management, or a related field • 8+ years of demonstrated success in GTM operations, business operations, strategy, or program management in a high-growth environment • Prior work experience in Enterprise B2B Technology or Healthcare is a plus • Proven track record of managing complex cross-functional initiatives, building operational programs from the ground up, and executing against aggressive timelines • Experience designing operational solutions or supporting workflows for enterprise partnerships or channel programs is a plus • Excellent written, verbal, and interpersonal communication skills, with the ability to influence cross-functional leaders and synthesize complex requirements for varied audiences • Proficiency in leveraging technology to track and manage deliverables, including CRM platforms (e.g., Salesforce), project management software (e.g., Asana), and advanced Google Sheets or Excel • Strong analytical, critical-thinking, and problem-solving skills, with a data-driven approach to resolving business and workflow bottlenecks • Demonstrated agility and ability to work autonomously, flex across diverse initiatives, and adapt to shifting business priorities while keeping teams aligned • PMP, Lean Six Sigma, or equivalent project/process management certification is a plus

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K with up to 3% matching • Monthly tech allowance • Well-being perks and activities • Surprise swag • Regular community celebration

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