Senior Manager, Corporate IT

Job not on LinkedIn

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $150.3k - $225.4k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Lyric - Clarity in motion.

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Lyric is a leading healthcare technology company focused on payment integrity and accuracy solutions. With over 30 years of experience, Lyric aims to simplify the business of care by leveraging machine learning and predictive analytics to empower health plan payers. The company provides a range of solutions, including Lyric 42 Platform, Pre-Pay Editing, Diagnostics Module, Coordination of Benefits, Concept Libraries, and LyricIQ, which combines AI-powered payment accuracy services. Additionally, Lyric focuses on transparency and responsibility in technology development, ensuring enhanced payment accuracy, administrative efficiencies, and reduced provider abrasion. As a trusted partner in the healthcare industry, Lyric continues to deliver cutting-edge technologies at the crossroads of healthcare and fintech, supporting health plans and providers in the shift to value-based care.

📋 Description

• Serve as the senior technical authority across Corporate IT • Provide architectural guidance for Microsoft 365, Azure, Entra ID, Intune, endpoint management, networking, identity, enterprise applications, and cloud services • Review and approve technical designs, infrastructure changes, and operational standards • Mentor technical leads and senior engineers • Act as the primary technical advisor to the Director of IT • Lead modernization of Microsoft 365 and Azure environments • Oversee endpoint management, device lifecycle, and enterprise mobility solutions • Ensure high availability, resiliency, scalability, and security of Corporate IT infrastructure • Guide disaster recovery, backup, capacity planning, and technology lifecycle initiatives • Partner with IAM leadership on identity governance, lifecycle management, and Zero Trust security • Support Conditional Access, Privileged Identity Management, Single Sign-On, Multi-Factor Authentication, and identity automation • Ensure technology solutions align with corporate security policies and compliance requirements • Partner with Enterprise Applications leadership to ensure reliable delivery of business-critical SaaS platforms • Provide technical leadership for enterprise integrations, APIs, authentication, and platform architecture • Drive operational maturity, technical standards, documentation, and governance processes across Corporate IT • Lead major incident response, root cause analysis, and post-incident reviews • Identify opportunities to improve service quality, reliability, and operational efficiency • Lead enterprise automation initiatives using PowerShell, Power Platform, APIs, Infrastructure as Code, and AI technologies • Reduce manual processes through automation and workflow optimization • Champion AI-enabled IT operations and productivity tools • Lead cross-functional technology initiatives from planning through implementation • Coordinate technical delivery across Service Desk, Systems, IAM, and Enterprise Applications • Identify technical risks, dependencies, and mitigation strategies • Support technology integration activities related to acquisitions and organizational growth • Evaluate emerging technologies and recommend solutions • Provide technical oversight for strategic vendors and technology partners • Assist with technology selection, lifecycle planning, and platform standardization

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience • Minimum of 10 years of progressive experience in enterprise information technology • Minimum of 5 years leading enterprise technical teams or technology functions • Demonstrated experience leading complex enterprise infrastructure, cloud environments, and modernization initiatives • Extensive experience with Microsoft Azure, Microsoft 365, Entra ID, Intune, Active Directory, and enterprise endpoint management • Experience supporting enterprise SaaS platforms, including Workday, Salesforce, NetSuite, Jira Service Management, and Atlassian products • Strong understanding of networking, identity, security, cloud architecture, and systems administration • Hands-on experience with PowerShell scripting, enterprise automation, Infrastructure as Code, and DevOps practices • Experience leading major technical incidents and complex enterprise technology initiatives • Proven ability to develop technical standards, operational processes, architectural best practices, and technology roadmaps • Experience with AI-assisted IT Operations (AIOps), Microsoft Copilot, or enterprise AI platforms • Experience leading technology integration activities associated with mergers and acquisitions • Experience working within regulated industries or environments with strong security and compliance requirements • Excellent analytical, troubleshooting, and problem-solving skills • Strong written and verbal communication skills, with the ability to communicate technical concepts to both technical and executive audiences • Relevant professional certifications preferred, including Microsoft Azure Solutions Architect Expert, Azure Administrator Associate, Identity and Access Administrator Associate, Endpoint Administrator Associate, ITIL Foundation/Managing Professional, CISSP, Security+, or equivalent certifications

🏖️ Benefits

• Equal Opportunity Employer committed to an inclusive environment, empowering employees, and embracing collaborative success