Care Coordinator

Job not on LinkedIn

🔥 5 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $32 - $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Mae

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

👥 B2C

💰 $2.9M Venture Round - Mae Health on 2025-10

Healthcare • Healthcare Insurance • B2C

Mae is a maternal health company that connects pregnant people with trusted, community-based doulas and care coordinators, integrating with insurance (including Medicaid) to deliver covered doula services, on-demand education, and care navigation. The program is equity-centered with Black maternal health at its core, operates in 12 states, and reports clinical outcomes such as a 41% reduction in preterm birth rates, 26% reduction in c-section rates, and 72% doula utilization. Mae serves individuals (mamas), supports doulas by managing billing and reimbursement, and partners with health plans to improve maternal health outcomes and reduce costs.

📋 Description

• Conduct comprehensive member needs assessments covering physical, medical, behavioral, psychosocial, environmental, and financial factors • Identify barriers to care and connect members with healthcare services, community programs, and available resources • Support members in participating actively in healthcare decisions with providers • Coordinate care plans, referrals, and follow-up activities with payer care management teams • Identify and escalate high-risk factors, unmet needs, and quality-of-care concerns • Build trusted relationships through compassionate, culturally responsive communication • Use motivational communication techniques to encourage participation and follow-through • Conduct outreach by telephone, text, and email • Document assessments, outreach activities, referrals, and member interactions accurately • Serve as a liaison between members, Mae's internal teams, and external healthcare partners • Coordinate across multiple workstreams and member populations while managing priorities • Identify recurring barriers and recommend improvements to the member experience • Complete a minimum of 50 outreach attempts per day • Maintain accurate documentation and appropriately manage referrals and follow-up activities

🎯 Requirements

• 3–5 years of experience in social work, nursing, healthcare, care coordination, or a related field • Knowledge of care coordination, referral management, and community or public assistance resources • Experience building relationships with patients, members, clients, or healthcare partners • Strong organizational skills and ability to manage competing priorities • Excellent written and verbal communication skills • Comfort conducting frequent telephone outreach and maintaining accurate electronic records • Proficiency with digital systems used for communication, documentation, and care coordination • Ability to work independently and collaboratively in a remote environment • Experience supporting Medicaid populations or health plan members preferred • Background in maternal health, community health, or social services preferred • Experience working with doulas, birth workers, or community-based maternal health programs preferred • Additional language proficiency relevant to the populations Mae serves preferred • Reliable internet access and a private workspace suitable for confidential member conversations

🏖️ Benefits

• Fully remote work arrangement within Mae-approved U.S. hiring states • Full-time schedule with flexible scheduling may be available • Occasional evening hours may be required • W-2 temporary employment • Potential assignment extension may be considered, but is not guaranteed