Information Systems Specialist

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Magnificent Differences Consulting, LLC

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🤝 B2B

🎯 Recruiter

🤝 Non-profit

B2B • Recruitment • Non-profit

Magnificent Differences Consulting, LLC is a B2B HR and business consulting firm specializing in human resources, talent acquisition, and outsourced HR/business solutions for associations and nonprofits. With over 25 years of experience, MDC delivers strategic recruitment, employee relations support, career coaching, and process/technology optimization to help organizations build winning cultures and achieve their strategic goals. The firm also invests a portion of revenue into career services for underrepresented jobseekers and emphasizes measurable outcomes such as high client satisfaction and reduced recruitment timelines.

📋 Description

• Serve as system administrator for AMS, LMS, and CRM platforms, configuring access, managing permissions, and overseeing day-to-day functionality • Conduct regular system audits to identify issues with data syncs, platform updates, integrations, and platform performance • Support yearly event registration, collaborating with colleagues, tracking registration and vendors attendance, printing badges, and managing all registration needs • Provide timely support to members and staff who are experiencing access issues, navigation challenges, and system errors • Serve as a liaison between end users and technology vendors to translate functional needs into technical solutions • Deliver systems walkthroughs and internal documentation to ensure consistent and accurate use across departments • Administer role-based access controls, user authentication settings, and permission structures • Identify and escalate any potential data security concerns and coordinate with vendors on system updates, patching and vulnerability resolution, including testing after completion • Follow best practices in data governance, privacy protocols, and audit documentation across platforms • Develop and maintain dashboards, reports, and system records for internal use and member-facing metrics • Maintain system documentation, process flows, SOPs, and user guides to support consistent use across departments • Manage all council, committee, accreditation, and member rosters, ensuring data accuracy and report automation • Coordinate with third-party vendors and managed service providers for platform support, issue resolution, updates, and enhancements • Document system needs and use cases, participate in discovery and implementation projects, and manage update/upgrade timelines; Represent membership system needs in broader organizational discussions around platform optimization and adoption • Support system related projects small-scale system projects from discovery to implementation, including vendor coordination, documentation, testing, and user communication

🎯 Requirements

• Bachelor’s degree in Information Systems, or equivalent work experience in a related field • Minimum of 5 years of progressively responsible experience managing multiple platforms (e.g., AMS, CRM, LMS, Accreditation) • Hands-on experience configuring access controls, troubleshooting platform issues, and ensuring data quality across systems • Advanced proficiency in managing and optimizing community platforms, learning management systems, and accreditation tools • Proficiency in the use and administration of Microsoft 365 applications • Demonstrated understanding of cybersecurity principles in a systems management context, including user access protocols, data protection, and system-level permissions • Proven ability to assess, evaluate, and recommend technology solutions based on strategic fit, usability, and alignment with broader system ecosystems • Strong vendor coordination and platform evaluation experience • Demonstrated ability to manage platform-related projects and lead cross-functional implementation timelines • Experience creating and maintaining technical documentation, including standard operating procedures and system manuals • Exceptional organizational and documentation skills, strong attention to detail • Excellent communication skills, with the ability to clearly translate between technical requirements and organizational needs across both technical and non-technical audiences • Proven ability to work independently and proactively while collaborating effectively in team settings • Strong interpersonal skills, with the ability to build relationships across diverse audiences • Strong problem-solving aptitude with analytical mindset and creative thinking skills • Ability to maintain confidentiality and exercise sound discretion

🏖️ Benefits

• This is a remote position • Ability to use standards office equipment such as computers, phones, photocopiers, and filing cabinets • Ability to lift up to 15 pounds, open filing cabinets, bend and stand as necessary • Travel This position requires up to 10% travel annually