AI Implementation Technical Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $116 - $132 / hour

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

🔧 Technical Program Manager

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Maleda Tech

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

Maleda Tech is a global contingent workforce solutions provider offering Employer of Record (EOR) services, Managed Service Provider (MSP) programs, Vendor Management System (VMS) implementation, staff augmentation, recruiting, strategic sourcing, tail spend management, and legal/contract operations. They position themselves as a personalized, boutique partner focused on risk compliance and efficient hiring, with an emphasis on diversity (committed to recruiting at least 85% of employees from diverse backgrounds). The company also runs immersive training and mentorship programs to build candidate pipelines and has operations in the Bay Area (California, US) and Addis Ababa (Ethiopia).

📋 Description

• Partner with product managers, operations leads, and subject-matter experts to identify high-value workflows suitable for AI tool development • Coordinate and conduct the development, testing, and implementation of AI tools for internal teams • Define and steward the AI tools submission lifecycle, including standardized templates, acceptance criteria, and governance • Design and operate an AI tool evaluation framework with test cases and pass/fail standards • Own repository health by monitoring stale, inaccurate, or redundant use cases • Maintain version history and change logs for every AI tool • Establish deprecation criteria and retire tools that no longer deliver value • Define and own the AI tooling governance model, including naming conventions, metadata standards, access controls, review cadences, and ownership assignment • Create and maintain a discoverable skills catalogue documenting purpose, inputs/outputs, limitations, and edge cases • Run repository audits and produce health reports tracking coverage, quality scores, adoption trends, and gaps • Champion responsible AI practices, including guardrails, escalation paths, and human-in-the-loop checkpoints • Support team-wide training sessions and internal communications

🎯 Requirements

• 7+ years of experience in technical program management • Proven track record of success • Demonstrable experience with AI tools, including prompt engineering, LLM-based product development, or AI workflow automation • Strong judgment regarding where AI adds value versus introduces risk • Exceptional written communication skills • Ability to translate complex operational workflows into clear, structured documentation for non-technical readers • Experience designing and running quality or evaluation frameworks • Strong program management skills across multiple stakeholders • Ability to influence without authority across product, engineering, operations, and analytics teams • Hands-on working knowledge of software product development lifecycle and methodologies • Agile experience preferred • Experience in a customer support, trust, or operations organization at a technology company preferred • Understanding of data quality principles preferred • Experience working with analytics or data science teams to instrument impact metrics preferred • Must be authorized to work in the U.S. without sponsorship

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k)