Enablement Program Manager, Services

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Maleda Tech

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

Maleda Tech is a global contingent workforce solutions provider offering Employer of Record (EOR) services, Managed Service Provider (MSP) programs, Vendor Management System (VMS) implementation, staff augmentation, recruiting, strategic sourcing, tail spend management, and legal/contract operations. They position themselves as a personalized, boutique partner focused on risk compliance and efficient hiring, with an emphasis on diversity (committed to recruiting at least 85% of employees from diverse backgrounds). The company also runs immersive training and mentorship programs to build candidate pipelines and has operations in the Bay Area (California, US) and Addis Ababa (Ethiopia).

📋 Description

• Partner with leadership to develop, execute, optimize, and assess enablement programs for the services organization. • Build and run onboarding and training programs for market managers, associates, and field sales teams across a global services team. • Facilitate content creation and coordinate educational content for ongoing training, developing a toolbox of materials including eLearning, participation guides, worksheets, and videos to support priority go to market and sales initiatives. • Drive the creation of content for account management teams, including playbooks, talking points, and host facing resources, in support of business optimization goals. • Own and maintain content strategy within a content management system, keeping all program documentation current and easy to access. • Gather and relay feedback from central partners and the field organization to continuously iterate on the enablement strategy. • Own clear communication on program progress and roadmap, acting as an active cross functional stakeholder anchored to top line business goals. • Embed within the services working group across supply, product, and communications to prepare account management teams for upcoming product feature launches. • Amplify and apply AI powered enablement tools to drive engagement and reinforce best in class sales behaviors through coaching and practice.

🎯 Requirements

• Minimum 5 years in an enablement role with a track record of managing complex projects from start to finish. • Proven success as a cross functional business partner with the ability to lead within a matrixed, cross functional environment. • Systems thinker who can translate strategy into execution across multiple teams. • Strong design skills and creative technical ability to leverage AI powered enablement and build compelling, accessible content. • Accuracy, timeliness, and attention to detail that consistently lands high quality work. • Excellent verbal and written communication skills. • Experience onboarding new team members and supporting their ongoing learning and development. • A balance of large organization experience and fast, high growth environment experience, since this business line is scaling quickly. • Proficiency across a modern productivity and enablement stack, including Google Workspace, Salesforce, Excel, a content management platform, Adobe, conversation intelligence tools, AI large language models, Articulate, and Canva Pro or Figma.