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Logo of ManageAmerica | Property Management Software

ManageAmerica | Property Management Software

51 - 200 employees

Founded 1999

đź’Ľ Consulting

📦 Logistics

đź’° Private Equity Round on 2022-06

Consulting • Logistics • Software

ManageAmerica is a property management software platform specifically designed for the Manufactured Housing Industry. With 25 years of experience, the platform helps owners and operators streamline operations, manage utilities, simplify lease processes, and enhance resident communication. By automating day-to-day tasks and ensuring compliance with unique regulations, ManageAmerica enables property managers to reduce errors, save time, and improve occupancy rates across over 750,000 sites nationwide.

đź“‹ Description

• Own risk intake and underwriting execution for new customers and migrations • Lead KYC reviews and assess financial, operational, and fraud risk • Underwrite and onboard high volumes of manufactured home communities with appropriate limits and funding terms • Partner with onboarding teams to enable fast, compliant customer activation • Serve as the primary contact for risk-related documentation, inquiries, and escalations • Monitor portfolio risk and reassess high-risk accounts over time • Identify risk signals, strengthen controls, and improve underwriting processes • Collaborate cross-functionally to resolve issues and reduce customer friction

🎯 Requirements

• 5+ years in payments, underwriting, banking, fintech, or risk operations • NACHA certification • Experience assessing financial risk, reviewing documentation, or making approval decisions • Strong communication skills for sensitive or risk-based conversations • Ability to operate in high-volume, fast-scale environments with competing priorities • Strong analytical thinking and sound judgment under ambiguity • Must be able to show documentation authorizing legal work in the United States of America • Ability to constantly operate a computer and office productivity machinery • Ability to learn, remember, focus, categorize, and integrate information for decision-making, problem-solving, and comprehension

🏖️ Benefits

• Fully remote work environment • Full-time, self-directed hours • Standard home office equipment and technology such as computers, monitors, keyboards, mice, and peripheral devices • Reasonable accommodation for individuals with disabilities • Equal employment opportunities and protection from discrimination and harassment

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