Relationship Manager – Core Market

🔥 11 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $82k - $142k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Develop and maintain effective relationships with Customers • Exhibit strategic relationship management and consultative selling • Optimize Customer satisfaction and loyalty by aligning Customer objectives with Manulife John Hancock business targets • Serve as an advocate for the Customer and act as an industry expert • Contribute in meaningful ways to the broader Strategic Relationship Management team and the John Hancock organization • Achieve all annual metrics – retention, customer profitability, and engagement • Learn Manulife John Hancock Retirement products, features, and services and apply as appropriate • Effectively manage internal and external customer relationships and leverage available resources • Exhibit consultative selling and negotiation skills; optimize product features, plan design, and employee retirement readiness • Demonstrate executive presence and subject matter expertise to instill confidence and strategically influence outcomes that align Customer and Manulife John Hancock objectives • Follow all company and department-level processes and procedures, including meeting materials preparation and presentation format, travel and expense, CRM documentation, and data integrity • Support new sales and market development initiatives

🎯 Requirements

• Valid Driver’s License • FINRA Series 6 or 7, and 63 or 66, State Insurance licensing, or ability to obtain required licenses within 6 months • Experience in retirement, financial services, or institutional relationship management • Proven track record managing strategic or complex customer accounts • Experience influencing senior-level customer and internal stakeholders • Understanding of retirement plan design and employee financial wellness strategies • Ability to develop strategy, set goals, and pivot effectively in dynamic environments • Demonstrated initiative, motivation, accountability, and resilience in a changing environment • Strong consultative selling and negotiation skills • Ability to analyze complex customer relationships and execute against strategic goals • Strong business acumen, executive presence, and communication skills • Proven ability to build rapport and partner effectively with internal and external stakeholders.

🏖️ Benefits

• Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits and wellness programs • Employee/family assistance plans • Retirement savings plans (including pension/401(k) savings plans with employer matching contributions) • Financial education and counseling resources • Paid time off including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time.