Product Manager

🔥 0 minutes ago

🍂 Massachusetts – Remote

infoinfo

💵 $92.5k - $160.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Logo of Manulife

Manulife

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Own feature discovery, planning, delivery, launch, adoption, and continuous improvement of assigned product capabilities and features • Own feature-level roadmaps aligned with Product Domain Lead-owned capability roadmaps • Influence strategic product-domain direction through insights and recommendations • Lead discovery with subject matter experts, Customer Service, Sales, and business partners • Translate feedback and research into problem statements, assumptions, and validation needs • Partner with engineering, architecture, UX/design, analysts, and Product Owners to validate solutions • Define features and acceptance criteria and resolve delivery trade-offs • Define success measures before development and establish baselines • Use post-launch adoption and outcomes to guide improvements • Recommend feature priorities based on needs, strategy, regulatory obligations, risk, dependencies, and capacity • Engage Legal, Compliance, Risk, Security, Operations, and Marketing to address business, security, and compliance needs • Align and manage work with vendors and business partners on solution needs, integrations, delivery expectations, and operational readiness • Build alignment on product direction through clear problem framing and evidence-based recommendations • Communicate roadmap priorities, risks, decisions, trade-offs, and outcomes to business and technical stakeholders

🎯 Requirements

• Bachelor’s degree • 5+ years of relevant product management experience • Relevant retirement services and recordkeeping domain experience preferred • Strong understanding of the software product lifecycle and agile delivery; SAFe preferred • Experience with discovery, feature roadmaps, requirements, solution validation, launch, and iteration • Ability to translate customer and business needs into problem statements and features • Ability to build evidence-based prioritization recommendations and define success measures • Excellent interpersonal, motivational, influencing, and relationship-building skills • Exceptional written and oral communication skills • Ability to present to audiences with varying backgrounds and expertise • Ability to lead product work across engineering, design, Product Owners, and business partners • Ability to influence decisions and resolve trade-offs without direct reporting authority • Strategic thinking and ability to adapt plans based on competing product needs, dependencies, and uncertainty • Ability to work under pressure to meet key deadlines

🏖️ Benefits

• Flexible work environment supporting well-being and inclusion • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension and 401(k) savings plans • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Up to 11 paid holidays annually • 3 personal days annually • 150 hours of vacation annually • 40 hours of sick time annually, or more where required by law • Statutory leaves of absence • Incentive programs and incentive compensation tied to business and individual performance • Learning and career growth support • Reasonable accommodation during the application process

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