Field Service Technician – Concrete Admixtures

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🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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MAPEI USA

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

🚀 Aerospace

🛒 Retail

Aerospace • Retail • Construction

MAPEI USA is a leading manufacturer of adhesives, sealants, and other products for the construction and building materials industry. The company specializes in providing high-performance solutions for flooring, tile installation, and surface preparation in both residential and commercial applications. With a strong commitment to innovation and sustainability, MAPEI USA aims to support building professionals in achieving their project goals with reliable and efficient products.

📋 Description

• Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components. • Perform preventive and emergency repairs to ensure uptime and reliability. • Assist customers with proper use and maintenance of equipment. • Maintain service logs, equipment inventory, and ensure parts availability. • Coordinate with your supervisor to plan efficient installation and service schedules. • Partner with Sales Representatives to build and maintain professional customer relationships. • Support product demand and service needs through timely, quality interactions. • Call in delivery orders as needed and respond promptly to customer requests — overnight travel may be required. • Plan and schedule daily, weekly, and monthly service work. • Execute administrative duties including equipment ordering, expense reports, calibration tracking, and compliance documentation. • Follow all company policies, work procedures, and safety regulations. • Perform other duties as assigned.

🎯 Requirements

• High school diploma or GED required. • Trade certification or 4+ years’ experience in construction or dispenser equipment preferred. • Proficient in mechanical, electrical, and basic plumbing systems. • Ability to read and interpret mechanical/electrical drawings. • Valid driver’s license and good driving record. • Physically able to climb, bend, stretch, and lift up to 50 lbs. independently (100 lbs. with assistance). • Strong organizational, planning, and customer service skills. • Effective oral and written communication; able to manage conflict and build positive relationships. • Ability to maintain a high travel requirement in the assigned region.

🏖️ Benefits

• Company vehicle and fuel card • FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles • 17 Days of paid, sick and vacation time annually (days are prorated in year one). • 401K retirement with up to 6% matching program. • Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services. • Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more