Registration Specialist

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🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

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Maritz

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1894

🤝 B2B

B2B • Automotive • Hospitality

Maritz is a company focused on delivering data-driven, people-focused solutions aimed at elevating performance across various industries. They specialize in channel partner engagement, automotive business events, loyalty rewards, employee rewards, and sales incentives. Maritz designs personalized programs combining channel strategy expertise, incentives, and program technologies, all rooted in behavioral science to help clients achieve their goals. Their solutions cater to industries including automotive, financial services, hospitality, healthcare, manufacturing, and more, emphasizing tailored creations for unique industry needs.

📋 Description

• Serve as the main point of contact for client registration needs and manage a portfolio of accounts independently • Test registration websites and internal applications for functionality, accuracy, and quality control • Collaborate with internal teams to gather client requirements and deliver specifications to IT for website builds • Provide customer service support, including data entry instructions, financial processing details, and production scheduling for tickets and credentials • Prepare onsite service requirements, participate in project team meetings, and support onsite execution as needed • Apply process improvement and project management principles, maintain documentation, track expenses, and provide weekly status updates

🎯 Requirements

• College degree or equivalent work experience (Business or Hospitality preferred) • 1+ years of registration experience (Maritz Registration or association registration experience) • Strong analytical, troubleshooting, and problem‑solving skills • Proficiency in Microsoft Outlook, Word, and Excel • Professional written and verbal communication skills • Strong customer service skills with the ability to multitask • Basic understanding of HTML • Experience supporting onsite events or client meetings (Nice to Have) • Familiarity with credential or ticket production processes (Nice to Have) • Prior experience working cross‑functionally with IT, Housing, Project Management, or Onsite Services teams (Nice to Have)

🏖️ Benefits

• Medical • Dental • Vision • Life insurance • Disability • Paid parental leave • 401k • Tuition reimbursement • Paid time off • Year end holiday closure