Lead Product Designer, UX

Job not on LinkedIn

🔥 4 minutes ago

🌐 United States, Canada, +1 more countries – Remote

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🏈 Alabama, Arizona, +33 more states – Remote

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⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Mark43

Mark43

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🏛️ Government

🔒 Cybersecurity

Artificial Intelligence • Government • Cybersecurity

Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. Through innovative AI-powered tools and a modern cloud-native infrastructure, Mark43 empowers public safety agencies to enhance their operational efficiency, conduct instant reporting, and share real-time data. Designed specifically for first responders, Mark43 supports law enforcement and other public safety agencies in their mission to serve and protect communities.

📋 Description

• Set design direction for a critical product area and create a vision for its evolution • Lead complex initiatives from discovery through delivery • Conduct research, synthesize insights, explore approaches, and partner with Product and Engineering • Make product tradeoffs balancing user needs, technical constraints, business priorities, and product strategy • Work directly with first responders and public safety agencies • Design experiences across dispatch workstations, in-vehicle laptops, tablets, and mobile applications • Provide critique, improve consistency, contribute to the design system and patterns, and support other designers • Present product visions and design recommendations to customers and senior leaders • Explore AI and emerging technologies for public safety workflows and product experiences • Refine interactions in Figma, review implementations with Engineering, address edge cases, and support product delivery

🎯 Requirements

• 10+ years of professional product design experience • Portfolio demonstrating significant ownership and impact on shipped software products • 5+ years of experience designing complex enterprise SaaS products or similarly sophisticated systems and workflows • Track record of leading design for a substantial product area, including setting direction, prioritizing opportunities, and driving work from early discovery through shipped outcomes • Strong product judgment across customer needs, product strategy, interaction design, systems thinking, and detailed execution • Deep experience with qualitative and quantitative research • Experience partnering closely with Product and Engineering leaders and influencing decisions without formal authority • Excellent interaction and visual design skills • Ability to communicate complex design decisions clearly and persuasively • Comfort operating in a fast-moving, ambiguous environment • Applicants must be authorized to work for any employer in the country in which the role is being hired • Experience in public safety, law enforcement, fire, EMS, mission-critical software, situational awareness, maps, responsive experiences, native iOS or Android applications, multimodal interactions, or AI/ML-powered products is a plus

🏖️ Benefits

• Remote-friendly environment • Offices in New York, Boston, and Manchester, UK • Meaningful ownership over product evolution • Ownership and support to do the best work of your career • Reasonable accommodations for persons with disabilities

Apply Now

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