Sales Experience Manager I – Roadshow, East Coast

🔥 30 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Marriott Vacations Worldwide

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🏨 Hospitality

✈️ Travel

💰 Post-IPO Debt on 2022-12

Hospitality • Travel

Marriott Vacations Worldwide is a leader in the vacation and leisure experiences industry, offering premium resorts and innovative travel options around the globe. The company is dedicated to creating memorable vacation experiences at resorts and vacation properties worldwide, encompassing a broad portfolio of hotels, resorts, and timeshare exchanges. Marriott Vacations Worldwide operates a diverse range of brands, including Marriott Vacation Club, Sheraton Vacation Club, Westin Vacation Club, and The Ritz-Carlton Club, among others. These brands provide vacation ownership, exchange, and rental services to millions of owners and members, ensuring high-quality services and hospitality that the Marriott name is known for globally.

📋 Description

• Address owner and customer questions, complaints, concerns, cancellations, reservations, closings, exchanges, and other ownership issues • Research issues and coordinate with internal groups to resolve them • Develop proactive plans to mitigate common owner and customer problems • Coordinate strategy and salvage site pending defaults to maximize closing and lower cancellation rates • Communicate with new owners, support purchase decisions, and influence customers considering rescission to proceed with contracts • Escalate issues to senior management when appropriate • Track issues, identify trends, and provide feedback to Sales, Marketing, and New Owner Administration • Process and fulfill on-tour and purchase incentive benefits • Coordinate onboarding logistics, training documentation, interviews, candidate logistics, HR meetings, leave and workers’ compensation tracking, attendance, and compliance documentation • Assist associates with opening cases and navigating Workday • Oversee daily Sales Gallery, Sales Front Desk, and Tour Desk operations when applicable • Ensure hospitality, customer service, staffing, scheduling, payroll, food and beverage presentation, and operational standards • Conduct performance reviews and coaching meetings; address employee concerns and support recruiting • Review associate satisfaction survey results and improve engagement • Oversee contract process flow to completion • Work with Finance and Accounting to process spiffs and commissions • Follow sales and marketing regulations, policies, and procedures • Perform other duties as assigned

🎯 Requirements

• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance • Ability to reach overhead and below the knees; perform bending, twisting, pulling, and stooping • Ability to stand, sit, or walk for an extended period or an entire work shift • Availability to work a fluctuating schedule, including days, nights, weekends, and holidays • Education, certification, or licenses preferred • Job-specific computer skills • Reading comprehension • Writing • Sales coaching • Sales and marketing • Sales, marketing, and operations • May require a background check and/or drug screen

🏖️ Benefits

• Flexible schedule • Potential background check and/or drug screen contingent on company policy and state and local requirements • Equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture