
10,000+ employees
Founded 1984
🏨 Hospitality
✈️ Travel
💰 Post-IPO Debt on 2022-12
Hospitality • Travel
Marriott Vacations Worldwide is a leader in the vacation and leisure experiences industry, offering premium resorts and innovative travel options around the globe. The company is dedicated to creating memorable vacation experiences at resorts and vacation properties worldwide, encompassing a broad portfolio of hotels, resorts, and timeshare exchanges. Marriott Vacations Worldwide operates a diverse range of brands, including Marriott Vacation Club, Sheraton Vacation Club, Westin Vacation Club, and The Ritz-Carlton Club, among others. These brands provide vacation ownership, exchange, and rental services to millions of owners and members, ensuring high-quality services and hospitality that the Marriott name is known for globally.
🔥 1 minute ago
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10,000+ employees
Founded 1984
🏨 Hospitality
✈️ Travel
💰 Post-IPO Debt on 2022-12
Hospitality • Travel
Marriott Vacations Worldwide is a leader in the vacation and leisure experiences industry, offering premium resorts and innovative travel options around the globe. The company is dedicated to creating memorable vacation experiences at resorts and vacation properties worldwide, encompassing a broad portfolio of hotels, resorts, and timeshare exchanges. Marriott Vacations Worldwide operates a diverse range of brands, including Marriott Vacation Club, Sheraton Vacation Club, Westin Vacation Club, and The Ritz-Carlton Club, among others. These brands provide vacation ownership, exchange, and rental services to millions of owners and members, ensuring high-quality services and hospitality that the Marriott name is known for globally.
• Communicate with potential owners by telephone to schedule preview package reservations • Explain details and requirements for attending a sales presentation and verify eligibility • Overcome objections while maintaining a polite and enthusiastic demeanor • Leverage guest loyalty to persuade callers to reserve vacation ownership preview package dates • Contact appropriate call center individuals, leaders, or departments to resolve calls, requests, or problems • Answer questions about vacation destinations, resort facilities, and services • Check accommodation and date availability and suggest alternatives • Promote accommodation upgrades and extra nights to drive additional revenue • Clearly explain preview-package reservation and sales-presentation requirements • Follow company policies and procedures; maintain confidentiality and protect company assets • Welcome and acknowledge guests, anticipate and address service needs, and express appreciation • Answer telephones using appropriate etiquette • Develop positive working relationships and support team goals • Comply with quality assurance expectations and standards • Perform other reasonable duties as requested by supervisors
• Must live in the San Marcos, CA area • Ability to communicate clearly and professionally by telephone • Ability to explain reservation and sales-presentation requirements • Ability to verify eligibility requirements • Ability to overcome objections using sales techniques • Ability to answer questions about vacation destinations, resort facilities, and services • Ability to check accommodation and date availability and suggest alternatives • Ability to promote accommodation upgrades and extra nights • Ability to follow company policies and procedures and maintain confidentiality • Ability to comply with quality assurance expectations and standards • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
• Equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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