Health Coach – Virtual Group Visit Coordinator

🕒 May 26

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $23 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Mass General Brigham

WebsiteLinkedInAll Job Openings

10,000+ employees

📚 Education

🔬 Science

⚕️ Healthcare Insurance

Education • Science • Healthcare Insurance

Mass General Brigham is a large integrated academic healthcare system centered in Massachusetts that operates world-class hospitals, community health centers, and virtual care services, providing comprehensive patient care across specialties. It conducts extensive clinical and biomedical research, running thousands of clinical trials and advanced institutes in areas like gene and cell therapy and personalized medicine. The organization also provides medical education and training programs, workforce development, and operates a health plan and innovation/commercialization activities.

📋 Description

• Transform the clinical care to patients in primary care as a Health and Wellness Coach (HWC)/ Virtual Group Visit Coordinator (VGVC). • Work closely with primary care providers and patients to set behavior change goals in a group setting and with patients 1 on 1. • Follow up with patients, provide educational materials, collaborate on workflows, and assist with scheduling appointments. • Supplement physician- and nurse practitioner-led VGVs with individualized coaching plans. • Develop ongoing relationships with patients and support them in achieving behavior changes. • Facilitate and assist in the implementation of Virtual Group Visits (VGVs). • Communicate with patients to increase engagement and provide health updates.

🎯 Requirements

• Bachelor's Degree Related Field of Study: Required • The National Board Certified Health and Wellness Coaching (NBC-HWC) Certification: Required • Experience in health promotions/education setting, counseling on health topics such as nutrition, exercise, cholesterol, hypertension, stress, and diabetes. • 2-3 years preferred • Excellent customer service skills. • Excellent listening skills. • Outstanding communication skills in all formats - virtual, phone, electronic, in-person. • Strong clinical and analytical skills in assessing patient health needs, including medical, social and behavioral health aspects. • Ability to multitask and change priorities to best meet patients’ and teams’ needs. • Proven ability to handle sensitive information in a discrete manner. • Proven ability to work independently and as part of a team. • Proven ability to perform well under pressure and in an ever-changing environment. • Self-starter; ability to organize and prioritize tasks. • Ability to innovate, think outside of the box and improve processes. • Competent with Zoom as well as Microsoft Office desktop applications; familiar with database management software. • Competency using the Internet to conduct research as needed. • Proven level of professionalism to interact effectively with all levels of administration. • Basic knowledge of chronic diseases, especially hypertension, hypercholesterolemia, diabetes, and pre-metabolic syndrome. • Knowledge in fitness and nutrition preferred, and will potentially work with a nutritionist and physical therapist to assist in care plans.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options • Professional development opportunities • Recognition programs