Senior Software Engineer, Production

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $192k - $230k / year

⏰ Full Time

🟠 Senior

🏭 Production Engineer

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Dark Matter Labs

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

🏢 Enterprise

Cybersecurity • Artificial Intelligence • Enterprise

Dark Matter Labs is a company focused on developing cutting-edge solutions in the fields of cybersecurity and artificial intelligence. By leveraging advanced technologies, it aims to create secure and efficient systems that address the challenges of the modern digital landscape. Dark Matter Labs is dedicated to pushing the boundaries of innovation while ensuring the safety and integrity of information.

📋 Description

• Run production for institutional customers • Hold the First Responder rotation and coordinate incidents through restoration • Write RCAs for customer engineers • Make go/no-go decisions on changes to assigned environments • Verify changes before rollout and validate them afterward • Execute sequencer rollouts • Turn pages, runbooks and manual steps into fixes in the sequencer, provers or tooling • Own customer SLA cards and measure service performance monthly against contracts • Drive diagnosis and fixes through component teams • Support customers who run the chain themselves • Reduce on-call load and enable the unit to take on additional customers without adding staff

🎯 Requirements

• Experience being on-call for a system you wrote code for • Experience owning an incident from page to RCA to the fix that stopped it recurring • Ability to find causes in code you did not write • Strong in a systems language such as Rust, Go, C++ or Java • Ability to verify changes before rollout and identify which changes are reversible • Experience running production for a service with external customers • Experience writing incident notices and RCAs read by customer engineers • Ability to drive diagnosis and fixes through component teams without escalating • Willingness to hold a 24/7 rotation • Nice to have: rollup or node operations experience (sequencer, prover, L1 settlement) • Nice to have: Ethereum execution client internals experience • Nice to have: tooling built and adopted by other teams • Must be based in the US or the EU • Must be able to work as a full-time employee or contractor

🏖️ Benefits

• Performance-based variable compensation • Long-term token incentive • Medical, dental and vision from day one • Global health cover for team members outside the US • 401(k) with a Safe Harbor match up to 4 percent for eligible US employees • Flexible paid time off plus public holidays • Two company closure weeks a year • Six weeks paid parental bonding leave • Up to ten weeks paid birth recovery leave • Confidential mental health support • USD 2,000 home office stipend • Company laptop refreshed every three years • Up to USD 400 a month toward coworking • USD 500 annual learning budget • Company and team offsites

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