BPO RFP Writer

🕒 August 21

🐊 Florida – Remote

🐊 Florida – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✏️ Content Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MCI

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

📦 Logistics

📣 Marketing

🏥 Healthcare

Logistics • Marketing • Healthcare

MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, providing a wide range of tech-enabled business process outsourcing (BPO) solutions. The company specializes in customer experience (CX) services, including call center operations, both inbound and outbound services, digital engagement, and technology solutions. With a focus on reducing operating costs and improving performance for its clients across various industries, MCI has earned a reputation as one of the fastest-growing call center companies in the USA, serving globally with a strong commitment to excellence and innovation.

📋 Description

• Identify and cultivate new business opportunities through phone outreach, marketing campaigns, and industry networking • Conduct market and client research to uncover sales channels and partnership opportunities • Lead the RFP process by drafting, customizing, and refining proposals using new and recycled content • Maintain and update proposal templates, presentation decks, and client communication materials • Present proposals and strategies to senior leadership and C-level executives • Manage CRM systems and sales tracking tools for accurate pipeline and performance reporting • Oversee directory listings, sponsorships, and other brand visibility initiatives to support lead generation

🎯 Requirements

• Bachelor’s degree or equivalent experience in business, communications, or related field • 5+ years of leadership experience in sales, proposal writing, or business development • Ability to translate strategic vision into actionable plans with measurable outcomes • Experience in complex deal structuring, financial modeling, and contract negotiation • Experience in BPO and contact center operations, including inbound, outbound, chat, and email • Exceptional writing, editing, and presentation skills • Proficiency in Microsoft Office Suite and CRM platforms • Ability to work independently and manage multiple priorities • Willingness to travel as needed • Demonstrated thought leadership and ability to inspire cross-functional teams • Must be authorized to work in the country where the job is based • Must be willing to submit to a Level II background and/or security investigation with fingerprinting • Must be willing to submit to drug screening

🏖️ Benefits

• Paid time off and paid holidays • Daily, weekly, and monthly contests with cash bonuses and prizes • Comprehensive medical, dental, and vision coverage for full-time employees after 60 days • MEC medical plans after 30 days • Retirement savings programs, where available • Short-term disability coverage • Life insurance options • Accident and critical illness insurance • Internal promotion and career advancement opportunities • Paid training • Team-oriented, engaging work environment • Casual dress code