Account Manager – Customer Success

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $109k - $181.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Manage all aspects of the technology relationship with customers • Develop, grow, and maintain territory relationships • Coordinate with business units to ensure client requests are handled swiftly and successfully • Manage day-to-day relationships for assigned clients using iKnowMed G2 EHR, Lynx, CVP, Practice Insights, and Ontada Health • Participate in account implementation to facilitate transition from implementation to account management • Build and develop customer relationships with sales partners, network counterparts, and internal teams • Develop and maintain a territory business plan • Provide post-go-live support, training and retraining, workflow review and optimization, best practices, and program-related support • Support iKnowMed G2 go-lives • Resolve customer issues accurately and promptly while providing high customer satisfaction • Support and adhere to the McKesson Specialty Health Compliance Program, Code of Ethics, and Business Standards

🎯 Requirements

• Degree or equivalent and typically 7+ years of relevant experience • BS degree or equivalent experience in electronic system implementation, installation, and troubleshooting • 4+ years specific systems experience within applications with iKnowMed • EHR application knowledge and working experience, preferably with iKnowMed G2 • Knowledge and experience with healthcare operations, clinical, and/or financial systems • Familiarity with oncology practice day-to-day operations • Outstanding verbal, written, and presentation skills • Proficiency with MS Word, Excel, PowerPoint, and Teams • Ability to manage multiple priorities with tight and competing deadlines • Up to 25% travel required

🏖️ Benefits

• Competitive compensation package • Annual bonus may be offered • Long-term incentive opportunities may be offered • Equal employment opportunities • Reasonable accommodation for applicants with disabilities