Clinical Support Specialist

🔥 0 minutes ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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MedBridge Healthcare LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

💰 Private Equity Round on 2009-03

Healthcare Insurance

MedBridge Healthcare LLC is a leading provider specializing in sleep lab management services and home sleep apnea testing. They collaborate with hospitals, healthcare systems, and insurers, offering comprehensive services to diagnose and treat sleep disorders. MedBridge Healthcare focuses on improving patient outcomes through integrated clinical data, PAP therapy, and patient engagement strategies. The company also provides mail order home sleep apnea testing programs, emphasizing a patient-centric approach to care. They are involved in research and offer resources for both healthcare providers and patients to optimize sleep health management.

📋 Description

• Provide clinical support through a variety of communication platforms including phone, remote computer access systems, and texting platforms • Provide clinical support to sleep labs according to the preset policies and procedures developed by the area’s medical director • Assist Physicians with editing report and interpretation templates in our Electronic Medical Record (EMR) systems • Provide training for the night clinical support staff as needed • Provide technical support to sleep center staff • Provide training to client staff, physicians, and MedBridge employees • Provide support for HST patients, including follow up calls to assure patients receive equipment • Help to develop clinical operations procedures to improve current standards for diagnostic sleep centers • Evaluating study data quality for in lab and HST studies • Score HST, MSLT, MWT, PSG, SPLIT, and PAP studies • Analyze data that has been acquired during the polysomnographic (sleep) study • Review and train employees on Lab Retriever functions, sleep software, and scoring processes • Perform quality assessments on technologist scoring and acquisitions • Produce comprehensive reports and forward them to the interpreting physician for interpretation • Comply with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues • Other clinical duties as required • Maintain strict confidentiality.

🎯 Requirements

• High School diploma • Register Polysomnographic Technologist (RPSGT) credential holder • Licensure in the states that require Licensure for scoring of diagnostic tests (as-needed) • BLS/CPR-certified • Graduate of a Polysomnography educational program preferred • Associates degree preferred but not necessary • Bachelor’s degree preferred but not necessary • Minimum of five years’ experience in sleep medicine as a Polysomnographic Technologist • Minimum of two years’ experience in scoring of sleep studies • Minimum two years’ experience with HST devices • Knowledge of all aspects of polysomnography and sleep medicine protocols. • Knowledge of how to operate and maintain a variety of sleep equipment • Knowledge of applicable laws, regulations, and guidelines and standards regarding safety and infection control issues • Knowledge of how to instruct staff according to the policies and procedures • If working remotely access to high speed internet • Skill in use of computer and software • Skill in appropriate quality control and confidentiality procedures • Skill in analyzing data and situations to implement and administer procedures and to resolve technical, administrative, and patient related problems • Ability to learn and use multiple sleep software programs • Ability to exercise independent judgement for decision making and discretion • Ability to analyze complex situations and apply policy • Ability to communicate effectively and work collaboratively with staff • Ability to educate staff, patients, and families effectively.

🏖️ Benefits

• None specified