
10,000+ employees
Founded 1949
🏥 Healthcare
🏭 Manufacturing
⚕️ Healthcare Insurance
Healthcare • Manufacturing • Healthcare Insurance
Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.
🔥 1 hour ago
🤠 Texas – Remote
💵 $76k - $114k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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10,000+ employees
Founded 1949
🏥 Healthcare
🏭 Manufacturing
⚕️ Healthcare Insurance
Healthcare • Manufacturing • Healthcare Insurance
Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.
• Provide clinical, technical, and product knowledge support to existing and potential customers • Build and maintain customer relationships and provide customer training at all levels • Coordinate and collaborate with NRCs and Surgical Synergy team members on customer installations • Represent Medtronic during technology-enabled procedures and provide technical assistance • Maintain system hardware and software to maximize performance • Install software and hardware upgrades and perform preventative maintenance • Provide telephone clinical support and act as primary customer liaison for repair and technical support issues • Track customer calls and issues and provide timely information to district teams • Report complaints and partner with CSM/NRCs to ensure resolution • File weekly site visit and customer contact reports • Educate and train physicians and hospital personnel on technical matters • Serve as a clinical resource for surgeons, clinicians, and trainees • Provide customer tips, shortcuts, and suggestions • Participate in customer training for internal and external partners • Train hospital staff and Surgical Synergy Clinical Support team members • Identify prospective new users for Navigation and Robotics • Attend sales meetings, training programs, conventions, and trade shows • Submit reports and information as directed • Support complex new image-guided products and applications • Collaborate with the Surgical Synergy Region Manager and CSM on customer support priorities • Provide input on new product development based on field experience • Document new and existing installations • Adhere to company policies and conduct business ethically
• Must reside within the assigned territory • High School Diploma or GED and a minimum of 6 years of clinical, medical sales, or medical imaging/navigation/robotics experience; or Associate’s Degree and a minimum of 4 years of such experience; or Bachelor’s degree and a minimum of 2 years of such experience • Valid driver's license and active vehicle insurance policy • Unrestricted U.S. work authorization at the time of hire and for the duration of employment; sponsorship is not offered for roles below Principal level • Ability to use healthcare universal precautions and minimize exposure to infectious disease and radiation • Ability to serve as the primary resource for scheduled and unscheduled clinical events, including periodic weekends, evenings, nights, and overnight travel • Ability to work efficiently and autonomously with little direction outside clinical events • Ability to attend national meetings, district meetings, and training • Ability to wear a 7–9 lb protective lead apron for extended periods in the operating room • Ability to lift up to 40 pounds • Ability to sit, stand, and/or walk for 8+ hours per day • Ability to bend/stoop, squat, and balance frequently • Close vision, distance vision, depth perception, and ability to adjust focus • Ability to drive approximately 50% of the time within the assigned territory and take overnight travel as needed • For Baccalaureate degrees earned outside the United States, degree must satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A) • RT and/or MRI certification preferred • Prior Image Guided Systems experience preferred • Prior MRI experience preferred • Operating room experience preferred
• Competitive salary and flexible Benefits Package • Sales Incentive Plan (SIP) • Health insurance • Dental insurance • Vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps global well-being program • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan for eligible employees • Paid sick time for temporary employees as required by state law
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