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Field Service Engineer, 4+ years

🕒 July 9

🌵 Arizona, Kentucky, +9 more states – Remote

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💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 55%

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Logo of Medtronic

Medtronic

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Install, operate, maintain, repair, and modify Medtronic Hugo systems and related equipment • Provide technical support and service at customer and field locations • Analyze and evaluate product and system performance • Troubleshoot and diagnose malfunctions to minimize resolution time • Install, upgrade, and remove products while coordinating engineering field changes • Maintain effective customer communications and relationships • Provide onsite training to customer support personnel • Gather feedback on product performance and communicate with internal and external teams

🎯 Requirements

• Minimum of 4 years of relevant experience • High school diploma or equivalent (United States) • Relevant experience in clinical field service or clinical customer support • Must reside in Baltimore, MD; Rochester, MN; St. Louis, MO; Louisville, KY; Pittsburgh, PA; Greenville, NC; Phoenix, AZ; Reno, NV; Detroit, MI; Kansas City, MO; Las Vegas, NV; Minneapolis, MN; or Tulsa, OK • Unrestricted U.S. work authorization required at time of hire and throughout employment; sponsorship is not offered below Principal level • Willingness to travel frequently, potentially internationally, up to 75% • Excellent English writing and verbal communication skills • Experience troubleshooting and repairing medical devices • Ability to apply electrical, mechanical, thermodynamic, and biomedical engineering principles • Ability to read and understand schematics and engineering drawings • Familiarity with test equipment

🏖️ Benefits

• Health, dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps global well-being program • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan for eligible employees

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