Field Service Engineer, 4+ years

🔥 1 hour ago

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Logo of Medtronic

Medtronic

10,000+ employees

Founded 1949

⚕️ Healthcare Insurance

Healthcare Insurance • Medical Devices

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Installs, operates, maintains, repairs and modifies equipment. • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. • Analyzes and evaluates products and related performance. • Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. • Installs, upgrades and removes products ensuring coordinative engineering field change. • Maintains effective customer communications and relations. • May provide onsite training of customer support personnel.

🎯 Requirements

• Requires minimum of 4 years of relevant experience • Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries) • Relevant experience in clinical field service or clinical customer support experience. • Bachelor’s degree in Bioengineering, engineering or technology field (Nice to Have) • Experience with robotics or motion control (Nice to Have) • Previous experience as Technician/Field Services within medical device industry (Nice to Have) • Experience with anatomy, surgical protocol and medical terminology (Nice to Have) • Ability to troubleshoot with technical skills, creativity and high discipline (Nice to Have) • Familiarity with most used test equipment (Nice to Have) • Ability to read and understand schematics and engineering drawings (Nice to Have) • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner (Nice to Have) • Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements (Nice to Have) • Performed troubleshooting and repairs on medical devices (Nice to Have) • Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation (Nice to Have) • Excellent English writing and verbal communication skills (Nice to Have)

🏖️ Benefits

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan

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