Patient Care Specialist

Job not on LinkedIn

🔥 4 minutes ago

🦀 Maryland – Remote

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💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of MedVanta

MedVanta

201 - 500 employees

Founded 2022

💼 Consulting

🏥 Healthcare

☁️ SaaS

💰 $1.8M Seed on 2025-01

Consulting • Healthcare • SaaS

MedVanta is a physician-owned musculoskeletal (MSK) care platform that provides end-to-end digital and clinical solutions for providers, employers, insurers, and patients. Their SaaS products (VantaStat, VantaConnex, VantaMotion, VantaLytics, VantaMSO) offer 24/7 telecare and mobile app access, streamlined scheduling across 190+ locations, AI-powered injury prevention and predictive analytics, and operational support for private practices and payors. The platform focuses on improving MSK access, reducing costs, and delivering data-driven insights for care coordination and recovery.

📋 Description

• Contribute to excellence in health care and fulfill the mission of the unit • Provide customer service to the public, patients, staff, and physicians • Coordinate physician schedules, calendars, mail, appointments, meetings, and on-call/hospital consults • Complete disability, FMLA, and medical insurance forms within required timeframes • Communicate with patients, physicians, hospitals, radiology facilities, laboratories, insurance companies, and professional associations • Answer and respond to incoming calls professionally • Schedule appointments and obtain authorizations for Worker’s Compensation, MVA cases, MRI, bone scans, and CT scans • Schedule and facilitate peer-to-peer requests • Maintain computer databases and use scheduling, EMR, and other software • Collect payments for forms and x-ray requests • Compose and type correspondence for physicians and patients • Coordinate communication regarding patient care questions and post-surgery needs • Participate in patient-care planning, evaluation, documentation, performance improvement, staff development, education, orientation, data collection, committees, and staff meetings • Keep patients informed about scheduled tests and procedures • Provide cross-coverage for secretaries, schedulers, and operators • Report required information and unusual occurrences according to policies and procedures • Follow Federal and State patient privacy and workplace guidelines, including HIPAA and OSHA • Perform other duties as assigned

🎯 Requirements

• Minimum High School Diploma or GED required • Ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of the position • One (1) to three (3) years of medical office experience • Proficient knowledge of Medical Terminology • Strong written and verbal communications skills • Accurate and efficient data entry skills • Proficient computer software skills, including Microsoft Excel, Word, EMR data entry, and database skills • Strong attention to detail • Ability to multi-task in a fast paced environment • Successful handling of confidential information • Professional communication with patients, peers, and physicians • Must understand and adhere to OrthoMaryland’s policies and procedures • Works cooperatively within own unit/department and with other units and departments • Above average spelling and typing skills • Ability to work independently, with excellent communication and organizational skills and flexibility • Position entails prolonged sitting and typing with extensive computer and telephone use; lifting is limited

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