Product Manager, AI

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Millennium Systems International

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Millennium Systems International is a company dedicated to empowering beauty and wellness businesses through their innovative software platform called Meevo. This mobile-friendly solution provides real-time data and AI-powered tools tailored for salons, spas, and med spas, enhancing client experiences and driving revenue. With features like online booking, appointment management, and integrated marketing tools, Meevo supports business growth while ensuring seamless operations across single-location and multi-location enterprises.

📋 Description

• Lead development and evolution of AI-powered SaaS solutions for salons, spas, and med spas • Identify manual work across scheduling, service menus, commissions, retail inventory, and rebooking, and convert it into agent-first capabilities • Prioritize initiatives using customer feedback, usage data, market evidence, and customer impact • Stay current on LLMs, agentic frameworks, retrieval-augmented generation, and tool use • Communicate product and AI direction to customers, partners, and internal stakeholders • Author the Product Intent covering market context, user problem, outcomes, strategic rationale, and measurement • Partner with the Pod Lead to create and maintain the Pod Brief • Own user experience decisions and bring in UX designers for design system changes • Serve as the pod’s single point of intake and manage outside requests • Work directly with salon and spa owners, managers, and front-desk staff • Prototype with Claude and iterate rapidly with engineering • Run weekly Customer Feedback and Stakeholder Feedback sessions • Ship valuable product increments continuously • Instrument capabilities against outcomes such as time saved, fewer no-shows and cancellations, chair utilization, and protected retail margin • Present work and evidence at checkpoints from Intent approval through launch, pilot, and go-to-market • Own internal UAT with subject matter experts and conduct final demos before pilots • Ensure documentation is ready for education, sales, and customer success at pilot • Partner with Product Marketing before launch to communicate product value • Coordinate with product managers, SMEs, customer success, sales, and education as needed

🎯 Requirements

• 5+ years in product management • At least 2 years shipping AI/ML-powered products to production • Domain experience in a vertical SaaS business management platform, including hands-on work with integrated payments • Agent-first thinking and technical depth to participate in architecture conversations • Builder mentality: co-create with engineers, prototype, and ship continuously • Ability to make sound decisions with imperfect evidence and own results • Ability to become fluent in salon and spa operations quickly • Clear communication with front-desk staff, executives, and investors • Experience defining and tracking metrics tied to retention, utilization, adoption, and revenue • Candidates must reside in the U.S. • Must be authorized to work in the U.S.; Millennium Systems International participates in E-Verify • Preferred: experience serving salons, spas, wellness, hospitality, or appointment-based businesses • Preferred: hands-on shipped work with LLMs, agentic systems, RAG, or AI workflow automation • Preferred: experience at a growth-stage or PE-backed SaaS company transitioning to AI-native products • Preferred: understanding of API-first, cloud-native architecture

🏖️ Benefits

• Paid Time Off (PTO): 3 weeks accruing from the first day • Ten paid holidays throughout 2025 • Five paid sick days • One personal day • Subsidized Medical, Dental, and Vision plans • Life Insurance and Accidental Death & Dismemberment (AD&D), fully employer-paid • Short-Term and Long-Term Disability insurance; Long-Term Disability fully employer-paid • 401(k) plan with 100% match on up to 4% of contributions through a Safe Harbor plan • Unlimited access to Udemy online courses • Remote work culture and flexibility

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