UI/UX Lead – GTM Tools, Systems

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🔥 0 minutes ago

🌵 Arizona, California, +4 more states – Remote

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⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Logo of Megaport

Megaport

201 - 500 employees

Founded 2013

📡 Telecommunications

Networking • Cloud Computing • Telecommunications

Megaport is a leading provider of global private connectivity solutions that enable simplified network interconnection. The company offers a platform for deploying secure, scalable, and agile networks that interconnect data centers, clouds, and virtual points of presence. Megaport's services allow users to create secure and dynamic network connections on-demand, without hardware or long-term contracts, offering flexibility and speed to businesses. By partnering with global service providers, data center operators, and systems integrators, Megaport ensures robust and widespread network access across 930+ locations in 25 countries. Its smart software tools and APIs allow for easy network management, making it a trusted choice for cloud networking and hybrid cloud solutions.

📋 Description

• Develop and maintain understanding of the needs of Sales, Channel Teams, SDRs, Sales Management, Customer Success, Alliances, and supporting commercial functions • Map critical workflows, identify friction and failure points, validate improvements through user research, and establish a prioritized experience roadmap • Lead experience design of GTM tools and systems, including Salesforce Lightning pages, record layouts, navigation, dashboards, guided workflows, integrations, and documentation • Organize information about user roles, commercial motions, and decision requirements to improve efficiency across the Sales Journey • Reduce unnecessary navigation, duplicate entry, ambiguity, and user error while aligning with business processes and system architecture • Design cohesive experiences across Salesforce, Gong, ZoomInfo, quoting tools, customer portals, partner platforms, and related applications • Define cross-system navigation, information discovery, and end-to-end workflows • Establish and maintain a documented commercial design system with reusable components, interaction patterns, page templates, dashboard conventions, accessibility standards, and design specifications • Partner with RevTech developers and architects to validate feasibility, prioritize improvements, and integrate design reviews into delivery practices • Activate guided sales motions, simplified workflows, and automation-first experiences • Serve as experience-design authority across RevOps, RevTech, commercial leadership, Engineering, Marketing, and Enablement • Facilitate requirements discovery, resolve conflicting user needs, document design decisions, and ensure alignment with process, data governance, security, accessibility, and platform standards • Maintain user guidance, workflow documentation, release explanations, and role-based instructions • Provide coaching and consultation to support adoption of changes • Define and monitor experience measures such as task completion time, task success, navigation efficiency, user error rates, adoption, and user feedback • Establish baselines, validate post-release improvements, and prioritize the design backlog using evidence

🎯 Requirements

• 4+ years professional experience in UX/UI design, enterprise application experience, product design, or commercial systems design • Demonstrated experience improving complex enterprise workflows in Salesforce Lightning and integrated sales technology environments • Strong understanding of information architecture, workflow design, prototyping, usability testing, accessibility standards (WCAG), and design-system development • Ability to balance global standardization with regional, functional, product, and role-specific requirements across brands and expansion sales motions • Experience establishing design documentation, governance standards, user guidance, and repeatable delivery practices • Salesforce Lightning Design System experience and familiarity with Salesforce configuration and component-based development • Experience with CRM integrations, CPQ or quoting workflows, sales engagement tools, and multi-application commercial environments • Experience working within Agile delivery, CI/CD, product management, or enterprise change-management environments • Familiarity with design collaboration and prototyping tools, behavioral analytics, and AI-assisted design or workflow optimization

🏖️ Benefits

• Flexible working environments • Birthday Leave • Generous study and training allowance + 5 days paid study leave • Creative, fun, and contemporary workspaces • A motivated team of industry experts and new talent • ‘Legend’ and ‘Kudos’ Awards • Health and wellness program • Opportunities for career growth • Potential for global intra-company transfers for interested candidates

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