Senior Claims Representative

🔥 2 minutes ago

🌽 Illinois, Iowa, +4 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟠 Senior

📋 Claims Specialist

👻 Ghost score 10%

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MEM

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1995

🛡️ Insurance

Insurance

MEM is an insurance provider (insurer) that operates online portals for policyholders and agents and offers claims filing and management services. The company’s site references features such as “File a Claim,” agent and policyholder logins, programs and safety grants, and guidance for injured parties, indicating a focus on claims administration, risk mitigation programs, and agent/policyholder services.

📋 Description

• Manage highly complex claims involving significant financial exposure, legal intricacies, and extended life cycles • Conduct advanced investigations into coverage and compensability, including nuanced statutory interpretations • Oversee medical case management for catastrophic injuries and lifetime care needs • Review and authorize large or complex medical bills and negotiate adjustments to control costs • Develop return-to-work strategies with policyholders, legal counsel, and vocational consultants • Ensure precision in benefit calculations for high-exposure claims, addressing tax and compliance risks • Strategically deploy investigative efforts aligned with broader claims strategy • Lead complex fraud investigations and collaborate with the Special Investigations Unit • Conduct subrogation analysis and negotiate with third-party insurers or attorneys for maximum recovery • Negotiate complex settlements and manage litigation processes with legal teams • Oversee Medicare compliance initiatives, including Medicare Set-Asides and CMS engagement • Identify opportunities for structured settlements and lead negotiations • Produce strategic reports on high-profile claims to guide management decisions • Maintain system data integrity and prepare claims for Corporate Plan of Action meetings • Lead cross-departmental efforts to improve claims handling and risk management • Resolve escalated customer service issues and support high-value accounts • Participate in workflow improvement initiatives and committees • Mentor and coach junior and intermediate adjusters • Review escalated claims and provide actionable feedback • Support workforce development and succession planning

🎯 Requirements

• Bachelor’s degree in business or related field preferred, or equivalent industry experience • 7–10 years of claims handling experience, with high exposure to Workers’ Compensation • Associate in Claims (AIC), AIM, or CPCU designation preferred or ability to obtain • Texas All-Lines license preferred • Valid driver’s license required

🏖️ Benefits

• Medical, dental, and vision health plans • Fertility benefits • Fully paid preventative care • Adult orthodontia • Employer-paid life insurance (3x base salary) • Employer-paid AD&D • Employer-paid short- and long-term disability • Wellness and recognition program with employer-paid incentives for employees and spouses • Flexible Spending Account and dependent care options • Health Savings Account with generous employer contribution • Generous PTO • 11 holidays plus 4 early releases • 16 hours volunteer time off • 20 days paid parental leave • Marriage, bereavement, and jury duty leave • Employee Assistance Programs • 401(k) retirement plan with employer match and profit sharing • Adoption assistance • Tuition assistance