Lead Applications Analyst

🕒 July 29

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Logo of Memorial Hermann Health System

Memorial Hermann Health System

10,000+ employees

⚕️ Healthcare Insurance

🏥 Healthcare

🧘 Wellness

💰 $5M Grant on 2022-08

Healthcare Insurance • Healthcare • Wellness

Memorial Hermann Health System is a comprehensive healthcare organization that provides a wide range of medical services, including cancer care, cardiovascular services, emergency and trauma care, women’s health, and surgical services. With the largest network of emergency centers in Greater Houston, it focuses on delivering advanced healthcare and wellness programs tailored to individual needs. Memorial Hermann is committed to advancing health equity and enhancing community health through its various medical facilities and services.

📋 Description

• Provide leadership and direction for the design, testing, and implementation of complex information systems and solutions • Develop and follow project schedules, plans, and timelines • Develop, conduct, and evaluate training sessions for staff, end-users, and Information Systems staff • Participate in team projects and coordinate work assignments and problem-resolution efforts • Lead or support project management activities to deliver business-oriented solutions • Provide advanced support for operating systems and software applications • Analyze, design, build, test, implement, deploy, and maintain computer programs and systems • Translate user and department information-system needs into technical solutions • Identify application-development opportunities to enhance productivity and service levels • Establish and enforce technical development, application support, and information-management standards • Support applications in development projects and complex problem-solving efforts • Participate in a rotating after-hours application-support call schedule • Provide technical solutions and resolution alternatives for critical system issues • Prepare, conduct, and evaluate staff training and modify materials as needed • Provide courteous and effective customer service and resolve customer issues or requests • Submit weekly activity reports and inform the Manager about project and assignment status • Perform other duties and special projects assigned by the Manager • Promote safe, compassionate, personalized, and efficient experiences for patients, staff, visitors, and colleagues

🎯 Requirements

• Associate degree and five (5) years of experience; or six (6) years of experience in lieu of degree • Six (6) years of increasingly responsible experience in large, corporate systems development and implementation activities • Experience with Healthcare Management Information Systems (MIS) • Experience in system design, build, testing, and implementation preferred • Experience leading projects and supporting the most complex problems • Experience directing other analysts • Demonstrated record of bringing tasks and projects to successful conclusion • Ability to mentor team members and other analysts • Exceptional communication skills • Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate information system • Comprehensive knowledge of application support, development tools, and methodologies • No licenses or certifications required • Ability to participate in rotating after-hours application support • Commitment to Memorial Hermann policies, procedures, standards, mandatory/continuing education, and skills competency requirements

🏖️ Benefits

• Full-time employment • Mandatory/continuing education and skills competency support • Professional growth and development opportunities • Mentorship and preceptor opportunities • Participation in Partners In Caring, Customer Service and Continuous Quality Improvement programs

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