CX Coach – VP

🔥 3 minutes ago

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Mento

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

👥 HR Tech

🤝 B2B

💰 $6M Seed Round - Mento on 2023-02

SaaS • HR Tech • B2B

Mento is a coaching platform that helps companies develop leaders and accelerate career growth through 1:1 coaching and mentorship delivered by experienced operators. The platform pairs leaders with coaches who've held similar roles, matches based on role/goals/working style, and uses an AI coaching layer to keep sessions connected and focused on business outcomes. Mento is positioned as a performance-driven, enterprise-focused solution with measurable outcomes and a curated coach network for teams at companies.

📋 Description

• Providing 1:1 coaching to Mento members through virtual sessions using the Mento Platform and Tools • Participating in ongoing training sessions to improve coaching abilities and skills • Communicating with members via your Mento email or via chat in the Mento App in between sessions • Being an integral member of the Mento coaching community by sharing coaching tools and insights • Acting with kindness, respect, and empathy as an ambassador of the Mento community

🎯 Requirements

• 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry • Relevant experience coaching individuals (coaching certification is a plus but not required) • Able to dedicate a minimum of 12+ hours per month to coaching at Mento for the next 24+ months • Self aware with a high emotional IQ • Comfortable working in a constantly-changing startup environment

🏖️ Benefits

• On top of a flat hourly rate, we offer select bonuses that incentivizes engagement with our membership and community growth on our platform • Fully remote position