AI Ops Lead – Forward Deploy

🔥 12 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $162.2k - $225.2k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercury

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Mercury is a software-driven fintech that provides business and personal banking products built for startups and small to mid-size companies. Its platform offers business checking and savings, Treasury products, business credit cards and spend management, payments and invoicing, accounting integrations and AI-powered automations, plus APIs and developer tools. Mercury partners with FDIC-insured banks to offer deposit protection, emphasizes virtual cards, granular spend controls, and workflow automations for teams, agencies, ecommerce brands, VC funds, and crypto businesses. The product is positioned as an all-in-one banking and finance platform delivered through a modern app and API.

📋 Description

• Embed with teams across Mercury and learn their work deeply enough to identify where AI could meaningfully improve a business outcome • Partner with functional leaders to define a clear measure of success before building • Build and ship AI-powered workflows, automations, and internal tools using AI Engineering's existing platform • Test and iterate until the solution produces a measurable result • Lead change management, including training, documentation, and ongoing support • Create durable handoffs with reliable tools, clear operating documentation, and accountable owners • Develop the AI Operations playbook and determine what makes an embed successful, how long it should last, and what a durable handoff requires

🎯 Requirements

• 4–7 years of experience in management consulting, business operations, product operations, or a similar role where you owned a business outcome end to end • Hands-on experience building with AI, including agents, workflows, automations, and internal tools • Ability to define an independent KPI, plan, and build in ambiguity and defend them to a skeptical team lead • Fluency with APIs, low-code and no-code builders, and SQL • Ability to explain and promote tools in plain language to teams

🏖️ Benefits

• Equity (stock options/RSUs) • Benefits package • Competitive salary • Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs