Senior KYC Investigator – Ongoing Due Diligence

🔥 12 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $95.6k - $132.8k / year

⏰ Full Time

🟠 Senior

🚨 AML and Financial Crime

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercury

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Mercury is a software-driven fintech that provides business and personal banking products built for startups and small to mid-size companies. Its platform offers business checking and savings, Treasury products, business credit cards and spend management, payments and invoicing, accounting integrations and AI-powered automations, plus APIs and developer tools. Mercury partners with FDIC-insured banks to offer deposit protection, emphasizes virtual cards, granular spend controls, and workflow automations for teams, agencies, ecommerce brands, VC funds, and crypto businesses. The product is positioned as an all-in-one banking and finance platform delivered through a modern app and API.

📋 Description

• Lead the development and implementation of new operational processes, creating comprehensive procedures to support BPO outsourcing and execution • Partner cross-functionally with Compliance, BSA, Product, Risk Strategy, and other teams to enhance Mercury's ongoing due diligence program and drive operational efficiency through data and technology • Continuously refine and standardize desktop procedures for various KYC workflows to improve operational efficiency, accuracy, and regulatory compliance • Support complex KYC Refresh and related workflow cases as needed to ensure accurate and consistent execution • Identify opportunities to reduce unnecessary case volume by proposing auto-clearing logic • Maintain and enhance metric dashboards to monitor control performance, remediation status, and operational effectiveness • Support strategic initiatives that strengthen ODD’s KYC risk program and controls • Enhance existing operational workflows and develop new KYC/EDD controls for upcoming product launches and processes • Implement automation, introduce new controls, and build scalable solutions that minimize customer friction • Report directly to the ODD KYC Lead

🎯 Requirements

• 3 - 5 years of experience related to KYC, Risk Investigations, AML, or Sanctions • 2+ years of experience building programs or processes • Highly motivated self-starter, comfortable working within a high risk environment under minimal supervision • Strong understanding of Financial Services (or any other highly regulated) environments • Experience managing customer-facing queues to support excessive caseloads and/or handle customer escalations as required • Experience with KYC Verification Software such as Alloy, MidDesk, Socure, etc. • Curiosity about the US banking system, startups, and ecommerce companies

🏖️ Benefits

• Base salary • Equity (stock options/RSUs) • Benefits • Equal Employment Opportunity employer • Reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs