Staff Network Engineer

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Logo of Mercury Insurance

Mercury Insurance

5001 - 10000 employees

Founded 1962

💸 Finance

👥 B2C

Insurance • Finance • B2C

Mercury Insurance is a leading provider of insurance products, focusing on protecting individuals and their assets with a commitment to privacy and customer service. The company operates through independent agents and offers a range of insurance services including auto, home, and other personal insurance products. Mercury Insurance prioritizes the security of personal information and compliance with privacy laws, ensuring that customer data is handled with care and only shared when necessary for account servicing or as legally required.

📋 Description

• Deliver High Quality Solutions Engineer and optimize complex hybrid (on‑prem / multi‑cloud) network topologies (VPC/VNet design, transit / hub architectures, SD‑WAN overlays, segmentation) for performance, resiliency and cost efficiency. • Develop and refine reusable network automation playbooks and infrastructure‑as‑code templates (e.g., Terraform, Ansible, GitHub Actions workflows) to standardize provisioning and reduce manual changes. • Lead advanced troubleshooting and post‑incident engineering reviews for high severity, multi‑layer issues (routing, security policies, load balancing, cloud gateways). • Evaluate emerging networking features (cloud edge services, private connectivity options, observability enhancements) and pilot solutions under established architectural guidance. • Serve as technical lead for medium to large network and cloud connectivity projects (migrations, expansions, modernization) ensuring delivery on scope, schedule, budget and quality standards. • Produce and maintain detailed engineering artifacts (high / low‑level designs, diagrams, test plans, implementation & rollback procedures, automation scripts). • Coordinate interdependencies with Security, Platform, Storage, Application and Telecom teams to ensure cohesive solution delivery. • Provide technical input to lifecycle refresh planning and capacity modeling aligned with approved roadmaps. • Provide senior technical mentoring to Network Engineers, guiding design reviews, configuration validations and knowledge transfer on cloud and automation patterns. • Supply detailed utilization and efficiency metrics (bandwidth, session counts, policy objects, cloud egress costs) to support optimization and budgeting. • Help enforce standards for configuration baselines, documentation quality, inventory accuracy and license utilization. • Engineer solutions emphasizing reliability, low latency, predictable performance and simplified operational support. • Ensure knowledge base / run‑book content and self‑service artifacts (automation triggers, standardized change templates) are current and consumable. • Contribute to high severity incident communications, translating technical status into clear business impact and action steps. • Partner with stakeholders to validate new services (pilot testing, user acceptance, performance benchmarks) and incorporate feedback.

🎯 Requirements

• BS Degree in Computer Science, Information Technology, Telecommunications, Electrical Engineering or related field, or equivalent work experience. • One or more advanced professional certifications in core networking / cloud platforms (Cisco CCNP/CCIE, AWS Advanced Networking Specialty, Azure Network Engineer Associate, Palo Alto Networks PCNSE, Arista ACE). Ongoing progress toward additional certifications expected. • 8+ years progressive network engineering experience in medium‑large enterprise environments. • 3+ years designing and operating cloud provider networks (AWS VPC, Azure, hybrid connectivity, private endpoints, cloud firewalls, etc). • Demonstrated leadership of complex multi‑site / multi‑cloud implementation or migration efforts. • Hands‑on automation experience (infrastructure‑as‑code, configuration management, scripting, GitHub Actions workflow orchestration) driving operational efficiency. • Advanced troubleshooting across routing, switching, network security, load balancing, DNS, and connectivity to cloud / SaaS services.

🏖️ Benefits

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

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