Chief Technology Officer

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Mercy Ships

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1978

🤝 Non-profit

🏥 Healthcare

🤲 Charity

💰 $2M Grant - Mercy Ships on 2013-12

Non-profit • Healthcare • Charity

Mercy Ships is a nonprofit organization that operates the world’s largest charity hospital ship, delivering free surgical care and broader healthcare services to communities in sub‑Saharan Africa. The organization relies on volunteer medical and support professionals and combines maritime operations with international development, surgical capacity‑building, and short‑term medical service delivery.

📋 Description

• Develop a comprehensive understanding of Mercy Ships' global operations, strategic objectives, and technology landscape. • Evaluate the current enterprise technology environment, including enterprise architecture, infrastructure, applications, integrations, cybersecurity, data governance, operational maturity, and technology investments. • Develop a multi-year enterprise technology strategy aligned with organizational strategy and business capabilities. • Identify opportunities to strengthen enterprise architecture, reduce technical debt, improve scalability, and increase operational effectiveness. • Develop enterprise principles for AI, automation, emerging technologies, and responsible innovation. • Guide technology investment decisions through clear architectural principles and strategic alignment. • Build trusted relationships with existing technology leadership, business leaders, National Offices, and operational stakeholders. • Evaluate the effectiveness of the current technology operating model, organizational capabilities, leadership capacity, and delivery maturity. • Coach, mentor, and support technology leaders while strengthening accountability, collaboration, and execution. • Recommend and implement approved organizational improvements that strengthen enterprise technology capabilities and long-term organizational effectiveness. • Foster a culture of continuous improvement, servant leadership, operational excellence, and enterprise thinking. • Partner closely with the Strategy & Transformation Office to align enterprise technology planning with organizational strategic planning, enterprise portfolio management, and transformation governance. • Strengthen governance processes supporting technology prioritization, investment decisions, architectural standards, risk management, and delivery oversight. • Establish strong connections between organizational strategy, business capabilities, enterprise architecture, and technology investments. • Improve transparency regarding technology priorities, sequencing, and enterprise value. • Evaluate current project and program delivery practices, including business readiness, change management, solution design, vendor management, and implementation governance. • Identify root causes contributing to delivery challenges, organizational friction, and execution risks. • Partner with technology leadership to improve execution discipline, organizational alignment, and cross-functional collaboration. • Lead implementation of approved improvements that strengthen delivery maturity, operational excellence, and organizational trust. • Help re-establish confidence in the technology function through transparency, measurable progress, and consistent executive leadership. • Serve as a trusted advisor to Executive Leadership and the Board regarding enterprise technology strategy, organizational capability, emerging technology, and investment priorities. • Provide periodic assessments, strategic recommendations, and progress updates regarding the technology function. • Support executive decision-making regarding enterprise modernization, technology-enabled transformation, and long-term organizational capability.

🎯 Requirements

• Minimum 10 -15 years of progressive technology leadership experience, including executive technology leadership roles. • Proven experience serving as a CTO, CIO, VP of Technology, or equivalent executive leadership role within complex enterprise environments. • Demonstrated success leading enterprise technology transformation, organizational improvement, enterprise architecture, or operational modernization initiatives. • Strong enterprise architecture and systems-thinking capabilities across applications, infrastructure, cybersecurity, cloud platforms, integrations, and data. • Experience aligning enterprise technology strategy with organizational strategy and business priorities. • Demonstrated ability to build trusted executive relationships while leading organizational change. • Strong understanding of globally distributed organizations and multicultural operating environments. • Exceptional executive communication, stakeholder management, and organizational influence skills. • Travel domestically and internationally, including flights of extended duration and occasional time zone changes; travel expected at 30-50%.