Senior Product Manager – AI Products

🔥 33 minutes ago

🇺🇸 United States – Remote

💵 $138.7k - $197k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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MeridianLink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

💳 Fintech

🏦 Banking

☁️ SaaS

💰 $485M Post-IPO Debt on 2021-11

Fintech • Banking • SaaS

MeridianLink is a leading provider of SaaS solutions for financial institutions, specializing in loan origination systems and digital transformation technologies. Their end-to-end platform enhances digital experiences through integration with mortgage LOS, deposit account opening solutions, and more. MeridianLink's cloud-based systems improve efficiency in loan processing and collections, data-driven decision-making, and account management. The company collaborates with partners to expand market reach and drive growth in the fintech industry. With over 25 years of experience, MeridianLink is dedicated to supporting banks, credit unions, and other financial service providers through technology and business intelligence.

📋 Description

• Lead the definition and delivery of AI-powered automation capabilities within a vertical SaaS platform • Own the end-to-end product strategy and roadmap for AI automation features • Define measurable outcomes such as efficiency gains, error reduction, and decision accuracy • Align AI initiatives with product vision and revenue goals • Build business cases for R&D investment and identify automation opportunities across loan origination and account opening • Conduct discovery with lending operations teams, compliance officers, technology buyers, design partners, and early-access customers • Synthesize qualitative research, quantitative usage data, and competitive intelligence into product opportunities • Drive execution with engineering, data science, and design teams using agile and DevAI practices • Translate business needs into epics, user stories, acceptance criteria, and documentation • Lead rapid prototyping for early customer validation • Balance compliance, security, scalability, and technical feasibility • Partner with data scientists and ML engineers on model development, success metrics, and human-in-the-loop review • Coordinate with compliance, legal, and information security regarding FCRA, ECOA, fair lending, model risk management, and AI regulation • Own launch readiness, including go-to-market coordination, documentation, training, and customer communication • Track post-launch KPIs including automation rates, exception volumes, model drift, and business impact • Establish feedback mechanisms for edge cases and model errors, and translate findings into iteration cycles • Communicate product performance to leadership and stakeholders • Collaborate with Sales and Marketing on product pipeline development and revenue opportunities

🎯 Requirements

• 5+ years’ experience in product management • Proven success designing enterprise AI/ML products in a SaaS B2B environment • Experience conducting customer/user research and usability testing • Proficiency with AI-driven prototyping methods • Mastery of agile methodologies, processes, and artifacts • Understanding of or exposure to emerging DevAI practices • Strong problem-solving skills • Effective storytelling and presentation abilities • Excellent collaboration skills • Ability to give and receive constructive design feedback • Awareness of AI product design industry trends and emerging technologies • Track record of taking AI features from concept to production, including model integration, data contracts, and post-launch monitoring • Expertise in digital product development, including conversational AI, GenAI, automation, and data-driven platforms • Familiarity with AI/ML concepts, LLMs, MCPs, GenAI platforms, and API integration • Familiarity with responsible AI principles, model interpretability, bias mitigation, and quality/accuracy metrics • Experience collaborating with Data Science and Engineering teams on training data, model evaluation, and feedback loops • Bachelor’s degree required • Computer science background preferred • Consumer or mortgage lending software experience is a plus • Must be legally authorized to work in the United States; application asks whether future sponsorship will be required

🏖️ Benefits

• Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • Paid holidays • 401(k) plan with company match • Remote work • Bonus opportunity

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